Question 1

Two ways to reduce buyer power are through switching costs and loyalty programs.

Accepted Answer

A) True 
 B)False

Question 2

An overview of systems thinking includes input, process, output, and finances.

Accepted Answer

A) True 
 B)False

Question 3

Explain systems thinking and how management information systems enable business communications.

Accepted Answer

The answer of Explain systems thinking and how management information...

Question 4

Product differentiation occurs when a company develops unique differences in its products or services with the intent to influence demand.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following provides an example of data?

Accepted Answer

A) Who are my best customers? 
B) What is my best-selling product? 
C) What is my worst-selling product? 
D) Who is customer number 12345XX?

Question 6

A leadership plan that achieves a specific set of goals or objectives is a business strategy.

Accepted Answer

A) True 
 B)False

Question 7

Your boss, Ty Jacob, has asked you to analyze the music industry using Porter's Five Forces Model.Which of the following represents the threat of substitute products or services in the music industry?

Accepted Answer

A) Established record labels like EMI, Sony, Universal. 
B) Independent record labels. 
C) Game systems like Wii, social networks like Facebook. 
D) Taylor Swift, Beyonce, The Beatles, The Stones.

Question 8

The __________ chain consists of all parties involved, directly or indirectly, in obtaining raw materials or a product.

Accepted Answer

The answer of The __________ chain consists of all parties...

Question 9

Which of the following represents the relationship between functional areas in a business?

Accepted Answer

A) Independent. 
B) Autonomous. 
C) Interdependent. 
D) Self-sufficient.

Question 10

Porter suggests adopting only __________ of the three generic strategies.

Accepted Answer

The answer of Porter suggests adopting only __________ of the...

Question 11

A variable is a business intelligence characteristic that stands for a value that cannot change over time.

Accepted Answer

A) True 
 B)False

Question 12

Demonstrate how a company can add value by using Porter's value chain analysis.

Accepted Answer

The answer of Demonstrate how a company can add value...

Question 13

The chief technology officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses.

Accepted Answer

A) True 
 B)False

Question 14

As companies move from data to knowledge, they will start to include more and more variables for analysis resulting in better, more precise support for _____________.

Accepted Answer

A) Decision making. 
B) Problem solving. 
C) Both A and B. 
D) None of these.

Question 15

A __________ advantage features a product or service on which customers place a greater value than they do on similar offerings from competitors.

Accepted Answer

A) Competitive advantage 
B) Competitor advantage 
C) Power advantage 
D) First-mover advantage

Question 16

If a supplier has high power, what can it do to influence its industry?

Accepted Answer

A) Charge higher prices. 
B) Shift costs to industry participants. 
C) Limit quality or services. 
D) All of these.

Question 17

Most companies are typically organized by departments or functional areas.Which of the following is not a common department found in a company?

Accepted Answer

A) Accounting. 
B) Payroll. 
C) Marketing. 
D) Human Resources.

Question 18

Which of the following represents the department that maintains policies, plans, and procedures for the effective management of employees?

Accepted Answer

A) Human Resources. 
B) Sales. 
C) Employee Resources. 
D) Employee Relations.

Question 19

Imagine you are creating a new product to sell in an up-and-coming market.Which of the following statements indicates that it would be difficult for you to enter this new market?

Accepted Answer

A) The threat of new entrants force is high in the up-and-coming market. 
B) The threat of new entrants force is low in the up-and-coming market. 
C) The threat of new entrants force is high during the summer months in the up-and-coming market. 
D) All of these, depending on the time of year.

Question 20

The sales department needs to rely on information from operations to understand _________.

Accepted Answer

A) Inventory. 
B) Customer orders. 
C) Demand forecasts. 
D) All of these.

Exam 1: Management Information Systems: Business Driven MIS

Two ways to reduce buyer power are through switching costs and loyalty programs.

An overview of systems thinking includes input, process, output, and finances.

Explain systems thinking and how management information systems enable business communications.

Product differentiation occurs when a company develops unique differences in its products or services with the intent to influence demand.

Which of the following provides an example of data?

A leadership plan that achieves a specific set of goals or objectives is a business strategy.

Your boss, Ty Jacob, has asked you to analyze the music industry using Porter's Five Forces Model.Which of the following represents the threat of substitute products or services in the music industry?

The __________ chain consists of all parties involved, directly or indirectly, in obtaining raw materials or a product.

Which of the following represents the relationship between functional areas in a business?

Porter suggests adopting only __________ of the three generic strategies.

A variable is a business intelligence characteristic that stands for a value that cannot change over time.

Demonstrate how a company can add value by using Porter's value chain analysis.

The chief technology officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses.

As companies move from data to knowledge, they will start to include more and more variables for analysis resulting in better, more precise support for _____________.

A __________ advantage features a product or service on which customers place a greater value than they do on similar offerings from competitors.

If a supplier has high power, what can it do to influence its industry?

Most companies are typically organized by departments or functional areas.Which of the following is not a common department found in a company?

Which of the following represents the department that maintains policies, plans, and procedures for the effective management of employees?

Imagine you are creating a new product to sell in an up-and-coming market.Which of the following statements indicates that it would be difficult for you to enter this new market?

The sales department needs to rely on information from operations to understand _________.