Which of the Following Is a Helpful Guideline for Phone

Multiple Choice

Which of the following is a helpful guideline for phone conversations with business colleagues?

A) Begin discussing business issues immediately after saying hello.
B) To keep a formal tone,avoid using the other person's name.
C) Multitask as long as you can do so without the other person suspecting.
D) Make sure that the conversation time is balanced between both parties.
E) To avoid wasting your colleagues' time,end without social niceties.