When Communicating Negative Change,how Can You Maintain Goodwill with Employees

Multiple Choice

When communicating negative change,how can you maintain goodwill with employees and the community?

A) Be transparent and respectful.
B) Take a defensive stance.
C) Put the news in context to soften it.
D) Assume responsibility for the mistake.
E) Announce how the problem will be fixed,or prevented,in the future.