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    Business
  3. Study Set
    Communication for Business
  4. Exam
    Exam 11: Customer Service
  5. Question
    One Dissatisfied Customer Can Influence Up to
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One Dissatisfied Customer Can Influence Up to

Question 13

Question 13

Multiple Choice

One dissatisfied customer can influence up to


A) 15 people
B) 9 people
C) 20 people
D) 12 people

Correct Answer:

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