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  3. Study Set
    Managing for Quality Study Set 2
  4. Exam
    Exam 3: Customer Focus
  5. Question
    The "Reliability" Dimension of a Service Depends on the Ability
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The "Reliability" Dimension of a Service Depends on the Ability

Question 3

Question 3

True/False

The "reliability" dimension of a service depends on the ability of the service provider to provide what was promised to the customers,dependably and accurately.

Correct Answer:

verifed

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