Multiple Choice
What are two common CRM sales metrics tracked by organisations?
A) Number of responses and purchases by campaign
B) Number and type of service requests
C) Number of retained customers and new customers
D) None of the answers are correct
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q59: _ _ includes document exchange,shared electronic whiteboards,discussion
Q60: Most of the popular instant messaging applications
Q61: M&M's maker Mars used _ to identify
Q62: A _ provides tools to manage the
Q63: _ _ _ is a system that
Q65: The challenge inherent in _ is figuring
Q66: How do call-scripting systems assist customer service
Q67: All of the following are reasons why
Q68: _ store documents in a central location
Q69: Customer relationship management (CRM) is a means