Multiple Choice
The Walt Disney Company dress code requires male cast members with mustaches or beards to trim their facial hair to no longer than one-quarter of an inch and be well-groomed.Male cast members without mustaches and beards must be clean shaven every day.All cast members must keep their nametags visible at all times,have no visible tattoos,and be professional in appearance.The Walt Disney Company's dress code reflects the _____ dimension of service quality.
A) Reliability
B) Responsiveness
C) Assurance
D) Empathy
E) Tangibles
Correct Answer:
Verified
Correct Answer:
Verified
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