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    Exam 19: Ethical Marketing in a Consumer-Oriented World: Appraisal and Challenges
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    Measuring Consumer Satisfaction at the Macro Level
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Measuring Consumer Satisfaction at the Macro Level

Question 165

Question 165

Multiple Choice

Measuring consumer satisfaction at the macro level


A) is actually easy-just add up all the marketing mixes.
B) is difficult because consumer satisfaction depends on the level of consumer aspiration.
C) must be done quantitatively.
D) uses MIS techniques.
E) None of these answers is correct.

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