Multiple Choice
Which of the following is not a CRM industry best practice?
A) Define information needs and flows
B) Build an integrated view of the customer
C) Scalability for organizational growth
D) Implement in the big bang approach
Correct Answer:
Verified
Correct Answer:
Verified
Q1: What maintains customer contact information and identifies
Q9: What compiles customer information from a variety
Q17: What is interactive voice response (IVR)?<br>A) Automatically
Q17: _ management systems maintain customer contact information
Q18: Which of the following operational CRM technologies
Q26: _ systems also help an organization communicate
Q36: Describe three CRM technologies used by marketing
Q56: Which of the following represents sales force
Q58: What targets sales opportunities by finding new
Q61: What occurs when a website can know