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    Exam 10: Responding to Objections
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    The Proactive Method of Anticipating Objections and Answering Them Before
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The Proactive Method of Anticipating Objections and Answering Them Before

Question 63

Question 63

Multiple Choice

The proactive method of anticipating objections and answering them before the customer has a chance to raise them is known as:


A) pulling.
B) predicting.
C) forestalling.
D) heading-off.
E) postponing.

Correct Answer:

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