Which of the Following Statements About Response Time Is True

Multiple Choice

Which of the following statements about response time is true?

A) Response time is the time between when the salesperson sends a message and the prospect responds to it.
B) E-mail messages have a greater degree of interactivity and thus faster response time than telephone conversations.
C) A salesperson should use fax rather than telephone communications because it has a shorter response time.
D) Because of nonverbal communications, face-to-face communications have the slowest response time of all communications methods.
E) Response time is the time when the prospect is most receptive of the sales message due to the absence of noise.