Multiple Choice
When salespeople communicate in a high-technology environment,they should:
A) always deliver bad news via e-mail.
B) send daily e-mails to each customer.
C) use their own style and not try to mimic the style of their customers.
D) use e-mail to send duplicate messages to all customers.
E) none of the above.
Correct Answer:

Verified
Correct Answer:
Verified
Q18: Salespeople should not send long e-mail messages
Q19: Shaking hands should:<br>A) be the prospect's choice.<br>B)
Q20: During phone conversations with prospects,salespeople should avoid
Q21: When we consider the distance involved,it is
Q22: A salesperson notices that a customer looks
Q24: The physical space between two people who
Q25: During a sales presentation,if a customer's eyes
Q26: The 80-20 listening rule suggests salespeople should
Q27: Sabrina needs to refrain from speaking after
Q98: Salespeople can collect information by observing their