True/False
A salesperson notices that a customer looks puzzled,so she asks what needs clarification.The customer replies,"I'd like to know more about how you calculated the estimated cost to use this machine." The salesperson then provides the details.This scenario illustrates two-way communication.
Correct Answer:
Verified
Correct Answer:
Verified
Q17: People can be said to fall into
Q18: Salespeople should not send long e-mail messages
Q19: Shaking hands should:<br>A) be the prospect's choice.<br>B)
Q20: During phone conversations with prospects,salespeople should avoid
Q21: When we consider the distance involved,it is
Q23: When salespeople communicate in a high-technology environment,they
Q24: The physical space between two people who
Q25: During a sales presentation,if a customer's eyes
Q26: The 80-20 listening rule suggests salespeople should
Q27: Sabrina needs to refrain from speaking after