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All of the Following Are True About Sales Force Automation

Question 22

Multiple Choice

All of the following are true about sales force automation (SFA) systems,except:


A) SFA analyzes information from a variety of the firm's different business functions.
B) SFA is typically part of a firm's overall customer relationship management system.
C) SFA makes performance evaluation faster and easier.
D) SFA is so easy that no training of salespeople is required.
E) Most company executives are satisfied with recent implementations of SFA.

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