Multiple Choice
The best method for a manager to use when dealing with a situation of substance abuse within a sales rep is:
A) Immediate termination of the sales rep.
B) Ignore the situation and it will resolve itself.
C) Provide counseling to the sales rep yourself.
D) Refer the sales rep to professional counseling.
E) Use substance abuse testing on a regular basis.
Correct Answer:

Verified
Correct Answer:
Verified
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