Question 1

Which of the following functions is performed by an instructional designer in an e-learning process?

Accepted Answer

A) deciding the content of the course 
B) developing the best strategies for the e-learning program 
C) managing and tracking budgets for the process 
D) defining the goals and objectives of the project

Question 2

A person in an e-learning program who knows just what should be included in the course and possesses the content expertise is known as a ________.

Accepted Answer

A) semantic reasoner 
B) subject matter expert 
C) lexical analyzer 
D) knowledge engineer

Question 3

The collection of ________ should be automated and such information should be archived to achieve cost-effectiveness.

Accepted Answer

A) operational information 
B) strategically valuable information 
C) redundant information 
D) compliance information

Question 4

________ analysis maps and measures the strength of relationships represented as nodes in clusters and uncovers those who play pivotal roles as bridges to other groups, both inside and outside an organization.

Accepted Answer

A) Market basket 
B) Social network 
C) Goal-seeking 
D) What-if network

Question 5

Which of the following instructional techniques does not support asynchronous interaction?

Accepted Answer

A) video mail 
B) webcasting 
C) whiteboard 
D) wiki

Question 6

Which of the following assets is a part of social capital?

Accepted Answer

A) supplier contacts 
B) business processes 
C) trade secrets 
D) organizational policies

Question 7

The subject matter expert in an e-learning learning program is one who pays the project bills, coordinates activities of writers, programmers, technicians, videographers and graphic artists, and tracks progress from kickoff to completion.

Accepted Answer

A) True 
 B)False

Question 8

A(n)________ can be described as a meeting of people in the same field, or who contribute to the same business process, and share tips for techniques that have consistently shown superior results in accomplishing a goal.

Accepted Answer

A) shadowing session 
B) best-practice session 
C) adversarial review 
D) after-action review

Question 9

Structural capital contributed by a person to an organization is only valid as long as that person is employed.

Accepted Answer

A) True 
 B)False

Question 10

Hybrid e-learning programs consist exclusively of online activities in which students use online materials independently.

Accepted Answer

A) True 
 B)False

Question 11

Dense connections in a social analysis map represent ________.

Accepted Answer

A) people at the top management level in an organization 
B) people at the mid-level management level in an organization 
C) people's actual position on a hierarchical organizational chart 
D) people in informal networks who are willing to provide assistance

Question 12

In knowledge management, the step that comes immediately after identifying the goal is ________.

Accepted Answer

A) share the knowledge 
B) locate the sources of relevant knowledge 
C) capture the knowledge 
D) organize and value the knowledge

Question 13

Which of the following best describes the Sharable Content Object Reference Model?

Accepted Answer

A) guidelines that facilitate the use of multimedia files in learning objects 
B) guidelines that allow learning management systems to be delivered online over the Internet 
C) guidelines that govern how e-learning objects communicate with the LMS on a technical level 
D) guidelines that allow users to integrate social networks into learning management systems

Question 14

Expert location systems have the ability to crawl through databases, websites, and other electronic documents to refine their expertise ratings.

Accepted Answer

A) True 
 B)False

Question 15

Structural knowledge is in the minds of employees and is difficult to locate because employees may not realize that they possess it.

Accepted Answer

A) True 
 B)False

Question 16

How do simulations help in making an e-learning program successful?

Accepted Answer

The answer of How do simulations help in making an...

Question 17

Halcyon is an information technology firm that uses its own private web space to organize and distribute employee forms and announcements. It has recently begun using the same web space to manage its knowledge-related initiatives as well. The private web space discussed in this case is an example of a(n)________.

Accepted Answer

A) intranet 
B) public blog 
C) local area network 
D) mashup

Question 18

Which of the following is an accurate definition of wikis?

Accepted Answer

A) interactive systems which help people communicate through web conferencing 
B) mentoring strategies in which new employees work side-by-side for weeks with an incumbent employee 
C) websites in which users add and edit articles about specific topics and discuss contents of articles 
D) discussion forums which help improve coordination between teams in an organization

Question 19

Which of the following is an accurate definition of RDF?

Accepted Answer

A) a specification written in XML, developed by the World Wide Web Consortium 
B) a specification for web pages written in HTML 
C) a specification to describe offline resources 
D) a specification used for representing documents independent of application software and hardware

Question 20

Self-paced e-learning involves students using online materials independently, with little or no instructor involvement.

Accepted Answer

A) True 
 B)False

Exam 9: Knowledge Management and E-Learning

Which of the following functions is performed by an instructional designer in an e-learning process?

A person in an e-learning program who knows just what should be included in the course and possesses the content expertise is known as a ________.

The collection of ________ should be automated and such information should be archived to achieve cost-effectiveness.

________ analysis maps and measures the strength of relationships represented as nodes in clusters and uncovers those who play pivotal roles as bridges to other groups, both inside and outside an organization.

Which of the following instructional techniques does not support asynchronous interaction?

Which of the following assets is a part of social capital?

The subject matter expert in an e-learning learning program is one who pays the project bills, coordinates activities of writers, programmers, technicians, videographers and graphic artists, and tracks progress from kickoff to completion.

A(n) ________ can be described as a meeting of people in the same field, or who contribute to the same business process, and share tips for techniques that have consistently shown superior results in accomplishing a goal.

Structural capital contributed by a person to an organization is only valid as long as that person is employed.

Hybrid e-learning programs consist exclusively of online activities in which students use online materials independently.

Dense connections in a social analysis map represent ________.

In knowledge management, the step that comes immediately after identifying the goal is ________.

Which of the following best describes the Sharable Content Object Reference Model?

Expert location systems have the ability to crawl through databases, websites, and other electronic documents to refine their expertise ratings.

Structural knowledge is in the minds of employees and is difficult to locate because employees may not realize that they possess it.

How do simulations help in making an e-learning program successful?

Which of the following is an accurate definition of wikis?

Which of the following is an accurate definition of RDF?

Self-paced e-learning involves students using online materials independently, with little or no instructor involvement.