Question 1

Which of the following statements is true of the information technology team in an organization?

Accepted Answer

A) It uses focus groups exclusively to generate ideas rather than relying on other employees. 
B) It works closely with the staff from other functional areas of the organization. 
C) It discourages contributions and feedback from the users. 
D) It encourages non-technical staff to engage in end-user development of information systems.

Question 2

What role do people play as a component of an information system?

Accepted Answer

The answer of What role do people play as a...

Question 3

Binary code for SOS is an example of knowledge.

Accepted Answer

A) True 
 B)False

Question 4

________ is a set of activities designed to achieve a task.

Accepted Answer

A) Information technology 
B) Competitive advantage 
C) User-generated content 
D) Business process

Question 5

Which of the following is an example of volunteering with the help of an information system?

Accepted Answer

A) A volunteer uses his cell phone to translate books into Spanish while commuting to work. 
B) A volunteer visits a branch of the CRY organization in his city to donate money. 
C) A volunteer spends every summer teaching English in schools in Africa. 
D) A volunteer donates his old clothes to an orphanage in his neighborhood.

Question 6

________ refers to the information that managers draw from the company's own information systems and external sources to make decisions.

Accepted Answer

A) Business intelligence 
B) Entrepreneurship 
C) Corporate governance 
D) Artificial intelligence

Question 7

Harry, an employee of Bennett-Techno Inc., is responsible for ensuring that the technological setup in the organization supports the organization goals. He is also responsible for setting the organization goals. Which of the following positions does Harry hold in the organization?

Accepted Answer

A) Human Resource Director 
B) Chief Executive Officer 
C) Vice President of Sales 
D) Chief Information Officer

Question 8

In an information system department, the operations department is responsible for ________.

Accepted Answer

A) installing and managing communications technologies and networks 
B) providing services to internal and external customers on technology issues 
C) installing and updating servers 
D) handling backups and archiving

Question 9

Unknown hackers hack into the network security of a bank and steal the personal identification information of approximately 200,000 clients. Which of the following persons will be responsible for handling this situation?

Accepted Answer

A) the Chief Technology Officer 
B) the Chief Knowledge Officer 
C) the Chief Procurement Officer 
D) the Chief Information Security Officer

Question 10

Which of the following statements is true about user-generated content?

Accepted Answer

A) It is driven by people and technology and does not require processes and data. 
B) It powers the generation of content in what has come to be known as Web 1.0. 
C) It makes up most of the information in systems such as eBay, Craigslist, and Wikipedia. 
D) It is often produced by professionals with the expectation of profit or remuneration.

Question 11

Navi-devices Inc., a manufacturer of portable navigation devices, provides free traffic updates and identifies the nearest parking spaces available with its latest device. It accomplishes this by using GPS coordinates of subscribers and traffic data from radio stations. Which of the following is the most likely impact of this strategy?

Accepted Answer

A) It will improve the company's operations management. 
B) It will improve their customer relationship management. 
C) It will lower their total revenue. 
D) It will provide the company with a competitive advantage.

Question 12

Which of the following functional areas in an information systems department maintains the location of servers and communications equipment?

Accepted Answer

A) operations 
B) end-user support and help desk 
C) services administration 
D) systems

Question 13

Peter automates his email inbox such that his incoming mails are filtered and all the junk mails are sent directly to the spam folder. This saves him time as he does not have to sort through the mails to find his work-related mails. He also creates a group mailing list for his team that makes it easier for him to send mails to the entire team instead of including their email addresses individually. In this scenario, Peter is using information systems tools to ________.

Accepted Answer

A) improve individual productivity 
B) keep his information secure 
C) transform his information 
D) make data-driven decisions

Question 14

Which of the following is a concern regarding information systems that support virtual teamwork?

Accepted Answer

A) the lack of social networking capabilities 
B) the restriction of the number of simultaneous users 
C) the relative stage of infancy of such systems 
D) the inability to use video conferencing

Question 15

The close integration of information technology and strategy with every aspect of business means that every employee is really an "information officer."

Accepted Answer

A) True 
 B)False

Question 16

Marsha, a sales executive, faces issues while copying data from one spreadsheet to another. The formatting of the copied data is not the same as that of the data that is pasted. She started facing this problem only after her older spreadsheet application was upgraded to a newer version. She raises a ticket stating "Request older system. New system not working as desired." The IT technician misconstrues this as a request to replace the computer with an older version. When Marsha returns the next morning, she finds that her computer has been replaced with an older version. Which of the following is the reason why her request had been misunderstood?

Accepted Answer

A) absence of a proper IT-support structure 
B) the lack of a dedicated help desk 
C) different levels of communication skills 
D) the jargon barrier

Question 17

In certain situations, such as fund-raising for an NGO, information systems are not of any use.

Accepted Answer

A) True 
 B)False

Question 18

People pay a monthly subscription fee to financial service companies to get current stock prices. Which of the following characteristics of information does this highlight?

Accepted Answer

A) timeliness 
B) accuracy 
C) completeness 
D) relevance

Question 19

________ adds considerable value to information, particularly as a means to avoid bias or spin.

Accepted Answer

A) Timeliness 
B) Accuracy 
C) Relevance 
D) Completeness

Question 20

The use of information systems in achieving excellence in operations can result in ________.

Accepted Answer

A) higher cost savings 
B) improved organizational justice 
C) increased brand dilution 
D) increased employee turnover

Exam 1: Information Systems and People

Which of the following statements is true of the information technology team in an organization?

What role do people play as a component of an information system?

Binary code for SOS is an example of knowledge.

________ is a set of activities designed to achieve a task.

Which of the following is an example of volunteering with the help of an information system?

________ refers to the information that managers draw from the company's own information systems and external sources to make decisions.

Harry, an employee of Bennett-Techno Inc., is responsible for ensuring that the technological setup in the organization supports the organization goals. He is also responsible for setting the organization goals. Which of the following positions does Harry hold in the organization?

In an information system department, the operations department is responsible for ________.

Unknown hackers hack into the network security of a bank and steal the personal identification information of approximately 200,000 clients. Which of the following persons will be responsible for handling this situation?

Which of the following statements is true about user-generated content?

Which of the following functional areas in an information systems department maintains the location of servers and communications equipment?

Which of the following is a concern regarding information systems that support virtual teamwork?

The close integration of information technology and strategy with every aspect of business means that every employee is really an "information officer."

In certain situations, such as fund-raising for an NGO, information systems are not of any use.

People pay a monthly subscription fee to financial service companies to get current stock prices. Which of the following characteristics of information does this highlight?

________ adds considerable value to information, particularly as a means to avoid bias or spin.

The use of information systems in achieving excellence in operations can result in ________.