Question 1

List the qualities associated with human resources that help an organization gain a sustainable competitive advantage.

Accepted Answer

The answer of List the qualities associated with human resources...

Question 2

Charles heads the human resource (HR)department at Schultz Inc.He is always aware of the various trends in the business environment and how they may have an impact on the operations of the company.In addition,he knows how to grab opportunities and deal with threats that can arise from the changing business environment.This scenario illustrates Charles's skills as a(n)_____.

Accepted Answer

A)  cultural and change steward 
B)  credible activist 
C)  strategic architect 
D)  business ally 
E)  organizational designer

Question 3

At the most basic level,HR managers fulfilling the role of a(n)_____,carry out particular HR functions such as handling the selection,training,or compensation of employees.

Accepted Answer

A)  business ally 
B)  cultural steward 
C)  talent managers or organizational designer 
D)  operational executor 
E)  credible activist

Question 4

Discuss the responsibility of HR with regard to planning and administering pay and benefits.Also,analyze the impact of this function on an organization.

Accepted Answer

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Question 5

Hugh,HR manager at Brent & Sons Corp.,keeps himself informed about the changing business trends and how they might have an impact on his firm.His capability allows the company to effectively organize its human resources and seize any opportunity for business expansion.Which role of an HR manager is Hugh playing in this scenario?

Accepted Answer

A)  Cultural steward 
B)  Talent manger 
C)  Credible activist 
D)  Operational executor 
E)  Strategic architect

Question 6

The HR function of _____ involves acquiring knowledge,skills,and behavior that improve employees' ability to meet the challenges of a variety of new or existing jobs,including the client and customer demands of those jobs.

Accepted Answer

A)  recruitment 
B)  personnel policy 
C)  development 
D)  employee relations 
E)  selection

Question 7

Edgar works at Alpha Inc.He is responsible for identifying individuals with skills required for the various roles in the organization.Which of the following human resource management (HRM)practices is being performed by Edgar?

Accepted Answer

A)  Performance management 
B)  Employee relations 
C)  Selection 
D)  Training 
E)  Compensation

Question 8

Evidence-based HR refers to the practice of initiating disciplinary action against employees only in the presence of clear and demonstrable proof of undesirable behavior.

Accepted Answer

A) True 
 B)False

Question 9

Jarvis,a manager at Carmile Inc.,is rigid with his employees and does not allow them to voice their opinions or criticisms about their superiors.On the other hand,Michelle,another manager at the same firm,encourages her subordinates to communicate with her openly.Which of the following statements argues in favor of Michelle's practice over that of Jarvis's practice?

Accepted Answer

A)  It enables her to keep a tab on the grapevine communication in the company. 
B)  It engages the employees to express constructive criticisms and opinions. 
C)  It reduces the possibility of any whistle blowers in the company. 
D)  It enhances the chances of more employees being promoted. 
E)  It curbs the privacy and confidential requirements of an employee.

Question 10

In an attempt to motivate its current employees and to attract skilled professionals,Labyrinth Inc.decides to increase salaries as well as year-end bonuses to its best performers.Which of the following HR functions is demonstrated in this scenario?

Accepted Answer

A)  Performance management 
B)  Training and development 
C)  Recruitment 
D)  Planning and administering pay and benefits 
E)  Maintaining positive employee relations

Question 11

In the role of a cultural steward,an HR manager primarily:

Accepted Answer

A)  administers day-to-day work of managing people. 
B)  facilitates an organization's culture and helps to build and strengthen or change that culture. 
C)  develops people strategies to control attrition rates. 
D)  understands how the business makes money. 
E)  recognizes business trends and their impact on the business.

Question 12

Which of the following is defined as the process of ensuring employees' activities and outputs match an organization's goals?

Accepted Answer

A)  Job analysis 
B)  Supply chain management 
C)  Employee development 
D)  Performance management 
E)  Career planning

Question 13

How do human resources professionals provide an organization with a valuable advantage?

Accepted Answer

A)  They hire highly skilled and knowledgeable employees who are commonly available. 
B)  They can inspire the organization to easily duplicate the success of competitors. 
C)  They can help the organization to develop strong commitment toward its employees. 
D)  They hire high-quality employees who provide a needed service as they perform many critical functions. 
E)  They hire employees who are very enthusiastic but lack job experience and training.

Question 14

In an organization with a sustainable strategy,human resource (HR)departments focus on employee development and empowerment rather than short-term costs.Reflect on this statement with an example.

Accepted Answer

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Question 15

Patrick,an employee at Jones Inc.,was unhappy with the firm's existing project management system.Hence,he communicated this to the top management by expressing his complaints in an e-mail.According to the work of the philosopher Immanuel Kant,Patrick applied his right of _____.

Accepted Answer

A)  freedom of conscience 
B)  first refusal 
C)  freedom of speech 
D)  privacy 
E)  free consent

Question 16

The policies,practices,and systems that influence employees' behavior,attitudes,and performance are important dimensions of:

Accepted Answer

A)  supply chain management. 
B)  materials management. 
C)  human resource management. 
D)  labor laws. 
E)  employment laws.

Question 17

Kurt,a manager at Marshall Inc.,was asked by his supervisor to sign a contract with a new supplier.The contract stated that the industrial waste released by the company would be released into a local river.Kurt was against this idea of polluting the river with the waste,so he refused to sign the contract.This scenario indicates that Kurt used his right of _____.

Accepted Answer

A)  freedom of conscience 
B)  first refusal 
C)  freedom of speech 
D)  privacy 
E)  free consent

Question 18

Olivia works in the human resource (HR)department at Hercules Corp.Her chief responsibilities include administering salaries,determining incentives,managing group insurance and employee vacation and leave.Identify the human resource management (HRM)function being performed by Olivia.

Accepted Answer

A)  Performance management 
B)  Employee relations 
C)  Selection 
D)  Training and development 
E)  Compensation and benefits

Question 19

Citrus Fruits Inc.,a beverages company,was shut down because of public allegations about the quality of its products.After a period of 10 years,the former CEO of the company decided to start up the company again.Analyzing the situation,what measures should the revamped company undertake in order to emerge successful?

Accepted Answer

A)  Hire more employees 
B)  Provide low wages and salaries 
C)  Improve the quality and ethics in production 
D)  Use more vendors and suppliers 
E)  Enhance its customer services department

Question 20

When Ulysses Corp.,a travel insurance company,introduced new goals for internal management,there was a rift in the management regarding their implementation.Group A emphasized achieving short-term goals,while Group B believed in introducing policies that created a more efficient employee-management relationship.Which of the following results would prove Group B's decision to be ideal?

Accepted Answer

A)  A loss in the financial statement of the particular year 
B)  More employees resigning their jobs 
C)  An increase in the cost of production 
D)  Employee surveys showing higher levels of engagement with the company 
E)  An increasing employee agitation regarding the management policies of the company

Exam 1: Managing Human Resources