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Ted Is the General Manager of the New Way Hotel

Question 39

Multiple Choice

Ted is the general manager of the New Way Hotel.Whenever an employee comes up to Ted with a new idea,he listens patiently,cites all of the advantages of the new idea and then addresses the negatives,but only in a positive mode.Identify the technique being used by Ted to encourage creativity.


A) Accentuating the positive
B) Itemized response
C) Creative abrasion
D) Social cohesion

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