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    Exam 5: Communication for Relationship Building: Its Not All Talk
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    What Is the Difference Between Hearing and Listening? Why Is
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What Is the Difference Between Hearing and Listening? Why Is

Question 7

Question 7

Essay

What is the difference between hearing and listening? Why is it important for salespeople to do both? How can salespeople encourage buyers to listen?

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Hearing refers to being able to detect s...

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