Question 1

External recruitment sources are usually cheaper to use than internal sources.

Accepted Answer

A) True 
 B)False

Question 2

The Amabala Corporation is reorganizing to make more extensive use of teams. The company plans to continue paying its workers based on their individual performance. This approach is likely to maximize the success of the team by encouraging all team members to exert their best effort.

Accepted Answer

A) True 
 B)False

Question 3

Betty Roosevelt is a human resource manager with Avondale Industries. Her current assignment is to revise and update Avondale's employment testing procedures. Betty should:

Accepted Answer

A)  design tests that are directly related to an applicant's ability to perform the job. 
B)  write tests sufficiently difficult that only a small fraction of qualified workers can pass them. 
C)  design tests that measure general aptitudes rather than ability to do the job. 
D)  inform her superiors that such tests are now illegal.

Question 4

What are the main provisions of the Americans with Disabilities Act, and how have these provisions affected human resource management in American companies?

Accepted Answer

The answer of What are the main provisions of the...

Question 5

Top managers at Unifaze Corporation have decided that the company must downsize, but are concerned about the effect the reduction in employment will have on the morale of the remaining employees. One way top management could keep morale from suffering would be to establish an early retirement program.

Accepted Answer

A) True 
 B)False

Question 6

Today's workers tend to be very loyal, as evidenced by declining turnover rates in most industries.

Accepted Answer

A) True 
 B)False

Question 7

Steve works in purchasing for the Department of the Army on the east coast. He arrives at work at 6:00 a.m. and leaves by 3:00 p.m. He enjoys this schedule because he is an early riser. A disadvantage to the government in allowing Steve to use flextime is:

Accepted Answer

A)  morning workers are never as productive as afternoon workers. 
B)  there is a one-hour window of opportunity to talk with defense contractors on the west coast, who work 8:00 a.m. to 5:00 p.m. 
C)  this system will increase absenteeism. 
D)  the government is required to hire twice as many people and spend additional funds training these individuals.

Question 8

Essentially, the steps of the human resource plan require the HR professional to (1) take inventory of the type of workers (including the skills of the workers) that the business already has, in order to determine if it has the most up-to-date workforce for its needs; he/she then proceeds with (2) analyzing each job; (3) forecasting the firm's requirements for various job titles; and (4) making a determination of the future supply of skilled labor available to meet the demands of the business. Lastly, the HR professional (5) develops a human resource strategic plan.

Accepted Answer

A) True 
 B)False

Question 9

According to the Spotlight on Small Business box, which of the following strategies can be used to attract qualified employees to work for a small business?

Accepted Answer

A)  Test-drive an employee 
B)  Post job openings in the local supermarket 
C)  Hire permanent employees with the promise of health insurance as a benefit 
D)  Offer an initial high starting salary

Question 10

A fringe benefit plan where employees choose the package of benefits they want up to a certain dollar amount is called a __________ plan.

Accepted Answer

A)  cafeteria-style 
B)  variable lifestyle 
C)  401K 
D)  flexible spending

Question 11

Today's workers place a lower priority on leisure time than they did in the past.

Accepted Answer

A) True 
 B)False

Question 12

Steve is gathering information about the names, ages, education, specialized skills, and capabilities of all of his firm's employees. The information Steve is acquiring suggests he is working on a:

Accepted Answer

A)  performance evaluation. 
B)  human resource inventory. 
C)  job description. 
D)  Gantt chart.

Question 13

Today, fringe benefits account for approximately ______ percent of total payroll costs.

Accepted Answer

A)  6 
B)  18 
C)  24 
D)  30

Question 14

Hot desking means sharing a desk with another employee.

Accepted Answer

A) True 
 B)False

Question 15

In 2008, Congress passed the Americans with Disabilities Amendments Act. What was the scope of the changes?

Accepted Answer

A)  This law placed added emphasis on the hiring of employees with "visible" disabilities. 
B)  This law decreased the fine for businesses that do not employ disabled persons but followed through with a tax break for businesses who hire disabled citizens. 
C)  The amendment widened the scope of what disabilities are covered under the act. 
D)  In light of so many soldiers coming back from the war, the amendment re-focused disabilities to include only physical disabilities.

Question 16

Selection is the process of gathering information and deciding who should be hired, under legal guidelines, for the best interests of the individual and the organization.

Accepted Answer

A) True 
 B)False

Question 17

All states in the U.S. require pre-employment physical exams for select groups of applicants.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

External recruitment sources are usually cheaper to use than internal sources.

The Amabala Corporation is reorganizing to make more extensive use of teams. The company plans to continue paying its workers based on their individual performance. This approach is likely to maximize the success of the team by encouraging all team members to exert their best effort.

Betty Roosevelt is a human resource manager with Avondale Industries. Her current assignment is to revise and update Avondale's employment testing procedures. Betty should:

What are the main provisions of the Americans with Disabilities Act, and how have these provisions affected human resource management in American companies?

Today's workers tend to be very loyal, as evidenced by declining turnover rates in most industries.

Steve works in purchasing for the Department of the Army on the east coast. He arrives at work at 6:00 a.m. and leaves by 3:00 p.m. He enjoys this schedule because he is an early riser. A disadvantage to the government in allowing Steve to use flextime is:

According to the Spotlight on Small Business box, which of the following strategies can be used to attract qualified employees to work for a small business?

A fringe benefit plan where employees choose the package of benefits they want up to a certain dollar amount is called a __________ plan.

Today's workers place a lower priority on leisure time than they did in the past.

Steve is gathering information about the names, ages, education, specialized skills, and capabilities of all of his firm's employees. The information Steve is acquiring suggests he is working on a:

Today, fringe benefits account for approximately ______ percent of total payroll costs.

Hot desking means sharing a desk with another employee.

In 2008, Congress passed the Americans with Disabilities Amendments Act. What was the scope of the changes?

Selection is the process of gathering information and deciding who should be hired, under legal guidelines, for the best interests of the individual and the organization.

All states in the U.S. require pre-employment physical exams for select groups of applicants.