Which of the Following Is NOT a Recommended Approach for a Salesperson

Multiple Choice

Which of the following is NOT a recommended approach for a salesperson to take if one of her customer's cancels an order and places it with the competition?

A) highlight for the customer the shortcomings of your competitor's products
B) visit the customer and find out why you lost the account
C) demonstrate to the customer you will try hard to get them back
D) be friendly and professional
E) be persistent and keep calling