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    M Marketing Study Set 2
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    Exam 13: Services: the Intangible Product
  5. Question
    The Distinct Dimensions of Service Quality Are Reliability,responsiveness,assurance,empathy,and Tangibles
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The Distinct Dimensions of Service Quality Are Reliability,responsiveness,assurance,empathy,and Tangibles

Question 30

Question 30

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The distinct dimensions of service quality are reliability,responsiveness,assurance,empathy,and tangibles.

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