Question 1

A manager assesses a subordinate on personal characteristics that are relevant to the job performance of that subordinate. This is known as ________.

Accepted Answer

A)  selection 
B)  trait appraisal 
C)  behavior appraisal 
D)  ability testing

Question 2

The relative position of an organization's pay incentives in comparison with those of other organizations in the same industry employing similar kinds of workers is called pay ________.

Accepted Answer

A)  level 
B)  structure 
C)  analysis 
D)  planning

Question 3

What is pay level? What is its impact on an organization?

Accepted Answer

The answer of What is pay level? What is its...

Question 4

Negotiations between labor unions and managers to resolve conflicts and disputes about important issues, such as working hours, wages, working conditions, and job security, are known as ________.

Accepted Answer

A)  the strategy decision-making process 
B)  collective bargaining 
C)  affirmative action 
D)  the union organizing campaign

Question 5

Each component of an HRM system influences the others, and all five must fit together. Explain the components of recruitment and selection and training and development.

Accepted Answer

The answer of Each component of an HRM system influences...

Question 6

Explain the importance of reliability and validity of selection tools used by managers of an organization.

Accepted Answer

The answer of Explain the importance of reliability and validity...

Question 7

In a 360-degree appraisal, a variety of people, beginning with the manager and including peers or coworkers, subordinates, superiors, and sometimes even customers or clients, appraise a manager's performance.

Accepted Answer

A) True 
 B)False

Question 8

A manager designs a training class that includes key aspects of the work situation and attempts to duplicate the necessary job tasks as closely as possible. This is known as designing a(n) ________.

Accepted Answer

A)  simulation 
B)  orientation 
C)  reliability test 
D)  ability test

Question 9

A job applicant seeking a position in an organization is asked to furnish written letters from former supervisors about the quality of his work performance. This is known as ________.

Accepted Answer

A)  reference checking 
B)  unstructured interviewing 
C)  personality testing 
D)  ability testing

Question 10

In the United States, the law which requires male and female employees to be paid the same if they perform equal work is ________.

Accepted Answer

A)  Title VII of the 1964 Civil Rights Act 
B)  the Comparable Worth Act 
C)  the Americans with Disabilities Act 
D)  the Equal Pay Act

Question 11

The purpose of training activities within organizations is to teach current employees new skills so they can be better prepared to take on new responsibilities within the organization.

Accepted Answer

A) True 
 B)False

Question 12

When a manager studies the résumé of a job applicant to determine the work history and education of the applicant, this is known as the process of ________.

Accepted Answer

A)  interviewing 
B)  induction 
C)  gathering background information 
D)  situational interviewing

Question 13

A manager requires all applicants for a secretarial position to type a 1,000-word report to determine their error rate and typing speed. This is an example of a ________ test.

Accepted Answer

A)  personality 
B)  physical ability 
C)  role-playing 
D)  performance

Question 14

A manager requires all job applicants to complete an online questionnaire that claims to tell the manager if each applicant is an extrovert or an introvert. This manager is engaging in the HRM process of ________.

Accepted Answer

A)  reference checking 
B)  interviewing 
C)  ability testing 
D)  personality testing

Question 15

When a manager appraises the performance of an employee by the actual outcomes of the employee's work behaviors, it is called a ________ appraisal.

Accepted Answer

A)  selective 
B)  360-degree 
C)  trait 
D)  results

Question 16

Lion Motors asks applicants for assembly-line positions to complete a computer exercise on their reading and mathematical abilities in order to determine if they have the mental skills necessary to do these types of jobs. Lion is utilizing the screening procedure of ________ tests.

Accepted Answer

A)  personality 
B)  ability 
C)  situational 
D)  unstructured

Question 17

Write a note on the components of performance appraisal and feedback and pay and benefits to the employees.

Accepted Answer

The answer of Write a note on the components of...

Question 18

What does a cafeteria-style benefit plan do?

Accepted Answer

A)  It permits employees to choose the benefits they want. 
B)  It allows management to have a uniform pay structure. 
C)  It supports managers to offer the same benefit package to all employees. 
D)  It encourages managers to express confidence in a subordinate's ability to improve.

Question 19

How do good labor relations contribute to a good working relationship? Explain the importance of maintaining a balance between all of the five components with an example.

Accepted Answer

The answer of How do good labor relations contribute to...

Question 20

A manager attempting to select a test for a job applicant that will be a good predictor of the applicant's performance on the job should be primarily concerned with the ________ of the test.

Accepted Answer

A)  validity 
B)  stability 
C)  reliability 
D)  compatibility

Exam 12: Building and Managing Human Resources