Which of the Following Strategies Should Be Followed When Dealing

Multiple Choice

Which of the following strategies should be followed when dealing with customers?

A) You should take customers' complaints personally.
B) To succeed with customers, you must avoid bolstering their self-esteem.
C) You should be cautious when accepting feedback and suggestions from customers as most often these turn out to be personal attacks.
D) You should respect your customers and give them the highest-quality service but should never let them run your business.