Short Answer
An emphasis on careful listening to complaints sends the signal to consumers that yours is a(n) _____ business.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q23: A complaint should not be viewed as
Q24: Relationship selling reduces the chances that a
Q25: Why should firms lay emphasis on the
Q26: "Sorry we don't accept credit cards. It's
Q27: Good service, which always includes good _,
Q29: A customer complaint is an opportunity to
Q30: Discuss the practice of "going the extra
Q31: Which of the following strategies should be
Q32: Bruce is a customer service representative of
Q33: An internal customer is best described as