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  3. Study Set
    Human Relations Strategies for Success
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    Exam 13: Your External and Internal Customers
  5. Question
    An Emphasis on Careful Listening to Complaints Sends the Signal
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An Emphasis on Careful Listening to Complaints Sends the Signal

Question 28

Question 28

Short Answer

An emphasis on careful listening to complaints sends the signal to consumers that yours is a(n) _____ business.

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