Question 1

Stress is positively related to absenteeism, turnover, coronary heart disease, and viral infections.

Accepted Answer

A) True 
 B)False

Question 2

According to Schwartz's value theory, _____ is associated with understanding, appreciation, tolerance, and protection of the welfare of all people and of nature.

Accepted Answer

A) Achievement 
B) Benevolence 
C) Universalism 
D) Tradition 
E) Security

Question 3

Organizational commitment reflects the extent to which an individual identifies with an organization and is committed to its goals.

Accepted Answer

A) True 
 B)False

Question 4

Employees whose primary link to the organization is based on normative commitment remain because they need to do so.

Accepted Answer

A) True 
 B)False

Question 5

The _____ component of an attitude refers to how one intends or expects to act toward someone or something.

Accepted Answer

A) behavioral 
B) intellectual 
C) cognitive 
D) normative 
E) affective

Question 6

Which of the following is a replacement cost?

Accepted Answer

A) Severance pay 
B) Outplacement fees 
C) Litigation cost 
D) Sourcing expense 
E) Exit interview costs

Question 7

People are more likely to change their attitudes in middle adulthood than in early or late adulthood.

Accepted Answer

A) True 
 B)False

Question 8

Oliver stole three laptops from his workplace and sold them through an online buying and selling website. Oliver's stealing action is classified as a(n):

Accepted Answer

A) normative commitment behavior. 
B) instrumental work behavior. 
C) affective commitment behavior. 
D) continuance commitment behavior. 
E) counterproductive behavior.

Question 9

The equity model of job satisfaction proposes that satisfaction results from one's perception that work outcomes, relative to inputs, compare favorably with a significant other's outcomes/inputs.

Accepted Answer

A) True 
 B)False

Question 10

Intrapersonal value conflict results when personal values conflict with each other.

Accepted Answer

A) True 
 B)False

Question 11

Met expectations are defined by the extent to which one actually receives what he or she expects to receive from a job.

Accepted Answer

A) True 
 B)False

Question 12

Withdrawal cognitions represent an individual's overall thoughts and feelings about quitting a job.

Accepted Answer

A) True 
 B)False

Question 13

Values and attitudes are always in harmony.

Accepted Answer

A) True 
 B)False

Question 14

According to Ajzen's theory of planned behavior, _____ is assumed to reflect past experience as well as anticipated impediments and obstacles.

Accepted Answer

A) intention 
B) attitude toward the behavior 
C) subjective norm 
D) perceived behavioral control 
E) predictor

Question 15

Gender equality within the home, family-supportive employer philosophies, work flexibility, and helpful mentors are ways of decreasing _____.

Accepted Answer

A) work/family integration 
B) job involvement 
C) job satisfaction 
D) work/family conflict 
E) organizational commitment

Question 16

_____ refers to an awareness of the costs associated with leaving the organization.

Accepted Answer

A) Normative commitment 
B) Affective commitment 
C) Continuance commitment 
D) Emotional dissonance 
E) Cognitive dissonance

Question 17

An employer breach of the psychological contract is associated with higher organizational commitment, job satisfaction, and performance.

Accepted Answer

A) True 
 B)False

Question 18

Fulfilling one's needs, attaining important values, and being treated fairly at work are causes of _____.

Accepted Answer

A) job satisfaction 
B) met expectations 
C) absenteeism 
D) employee turnover 
E) emotional intelligence

Question 19

Organizational commitment is composed of three separate but related components: affective commitment, normative commitment, and continuance commitment.

Accepted Answer

A) True 
 B)False

Question 20

_____ have affective, cognitive, and behavioral components.

Accepted Answer

A) Skills 
B) Values 
C) Attitudes 
D) Abilities 
E) Needs

Exam 6: Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Stress is positively related to absenteeism, turnover, coronary heart disease, and viral infections.

According to Schwartz's value theory, _____ is associated with understanding, appreciation, tolerance, and protection of the welfare of all people and of nature.

Organizational commitment reflects the extent to which an individual identifies with an organization and is committed to its goals.

Employees whose primary link to the organization is based on normative commitment remain because they need to do so.

The _____ component of an attitude refers to how one intends or expects to act toward someone or something.

Which of the following is a replacement cost?

People are more likely to change their attitudes in middle adulthood than in early or late adulthood.

Oliver stole three laptops from his workplace and sold them through an online buying and selling website. Oliver's stealing action is classified as a(n) :

The equity model of job satisfaction proposes that satisfaction results from one's perception that work outcomes, relative to inputs, compare favorably with a significant other's outcomes/inputs.

Intrapersonal value conflict results when personal values conflict with each other.

Met expectations are defined by the extent to which one actually receives what he or she expects to receive from a job.

Withdrawal cognitions represent an individual's overall thoughts and feelings about quitting a job.

Values and attitudes are always in harmony.

According to Ajzen's theory of planned behavior, _____ is assumed to reflect past experience as well as anticipated impediments and obstacles.

Gender equality within the home, family-supportive employer philosophies, work flexibility, and helpful mentors are ways of decreasing _____.

_____ refers to an awareness of the costs associated with leaving the organization.

An employer breach of the psychological contract is associated with higher organizational commitment, job satisfaction, and performance.

Fulfilling one's needs, attaining important values, and being treated fairly at work are causes of _____.

Organizational commitment is composed of three separate but related components: affective commitment, normative commitment, and continuance commitment.

_____ have affective, cognitive, and behavioral components.