Question 1

As you are promoted to higher levels in an organization, you may have to actively resist isolation.

Accepted Answer

A) True 
 B)False

Question 2

Southwest Airlines employees all know about when CEO Herb Kelleher visited one of the airline's hangars in the middle of the night in a dress with a purple boa-just to liven things up.In fact, this is part of Southwest's history.This is an example of using a ________ to impart organizational culture.

Accepted Answer

A) myth 
B) story 
C) ritual 
D) rite 
E) value

Question 3

A company with a formalized, structured work environment aimed at achieving efficiency, timeliness, and reliability in the creation and delivery of products has a clan culture.

Accepted Answer

A) True 
 B)False

Question 4

Define the four types of organization in the competing values framework, and describe the characteristics of each.

Accepted Answer

The answer of Define the four types of organization in...

Question 5

The "HP Way" at Hewlett-Packard fostered a culture of integrity, teamwork, and innovation that complemented the high-technology industry of the time.This is an example of which perspective?

Accepted Answer

A) Strength perspective 
B) Fit perspective 
C) Match perspective 
D) Conditional perspective 
E) Adaptive perspective

Question 6

Which of the following can be classified as a mutual-benefit organization?

Accepted Answer

A) Trade association 
B) Hospital 
C) Financial company 
D) Retail company 
E) College

Question 7

Katsuro started a tax consulting business with his friend Carey.They have a small space in a strip mall and one administrative assistant.At which stage of the organizational life cycle is their business?

Accepted Answer

A) Birth stage 
B) Introduction stage 
C) Adolescent stage 
D) Youth stage 
E) Midlife stage

Question 8

Which of the following statements is good advice for those transitioning upward in an organization?

Accepted Answer

A) Don't try to manage upward or sideways. 
B) Invent your own kind of management style. 
C) Maintain good relationships with other departments. 
D) Enjoy the solitude of upper management positions. 
E) Focus on the rights and privileges of your new job.

Question 9

The division of labor means that an employee should report to no more than one manager.

Accepted Answer

A) True 
 B)False

Question 10

When the National Football League annually presents the winners of the Super Bowl with rings in a ceremony, it is an example of a ritual.

Accepted Answer

A) True 
 B)False

Question 11

Hollow, modular, and virtual structures lead to a ________ organization.

Accepted Answer

A) functional 
B) network 
C) simplistic 
D) boundaryless 
E) matrix

Question 12

Sharing stories, legends, or myths are good ways to develop an organizational structure.

Accepted Answer

A) True 
 B)False

Question 13

One of the typical devices for transmitting culture, a(n) ______ is an object, act, quality, or event that conveys meaning to others.

Accepted Answer

A) icon 
B) symbol 
C) sign 
D) representation 
E) ritual

Question 14

An investigation of companies with different organizational cultures showed that long-term financial performance was highest for those with an adaptive culture.

Accepted Answer

A) True 
 B)False

Question 15

The competing values framework classifies organizational cultures into which of the following?

Accepted Answer

A) Stable, flexible, and laddered cultures. 
B) Observable, flexible, competitive, and driven cultures. 
C) Symbolic, heroic, and basic cultures. 
D) Clan, adhocracy, market, and hierarchy cultures. 
E) Observable, espoused, and core cultures.

Question 16

Sometimes an organizational structure can be strong enough to take the place of organizational culture.

Accepted Answer

A) True 
 B)False

Question 17

A system of consciously coordinated activities or forces of two or more people is known as a(n)

Accepted Answer

A) operation. 
B) culture. 
C) organization. 
D) structure. 
E) adhocracy.

Question 18

Arnos Engineering has a functional structure throughout the company but also has a second chain of command based on the part of the United States where one works.This organization has a ______ structure.

Accepted Answer

A) bifunctional 
B) hybrid 
C) network 
D) matrix 
E) team-based

Question 19

A supervisor of an assembly line has 45 employees that report to her; this would be considered a(n) ______ span of control.

Accepted Answer

A) unsustainable 
B) tall 
C) deep 
D) complex 
E) wide

Question 20

An organization's basic assumptions are difficult to change.

Accepted Answer

A) True 
 B)False

Exam 8: Organizational Culture, Structure, and Design: Building Blocks of the Organization

As you are promoted to higher levels in an organization, you may have to actively resist isolation.

A company with a formalized, structured work environment aimed at achieving efficiency, timeliness, and reliability in the creation and delivery of products has a clan culture.

Define the four types of organization in the competing values framework, and describe the characteristics of each.

The "HP Way" at Hewlett-Packard fostered a culture of integrity, teamwork, and innovation that complemented the high-technology industry of the time.This is an example of which perspective?

Which of the following can be classified as a mutual-benefit organization?

Katsuro started a tax consulting business with his friend Carey.They have a small space in a strip mall and one administrative assistant.At which stage of the organizational life cycle is their business?

Which of the following statements is good advice for those transitioning upward in an organization?

The division of labor means that an employee should report to no more than one manager.

When the National Football League annually presents the winners of the Super Bowl with rings in a ceremony, it is an example of a ritual.

Hollow, modular, and virtual structures lead to a ________ organization.

Sharing stories, legends, or myths are good ways to develop an organizational structure.

One of the typical devices for transmitting culture, a(n) ______ is an object, act, quality, or event that conveys meaning to others.

An investigation of companies with different organizational cultures showed that long-term financial performance was highest for those with an adaptive culture.

The competing values framework classifies organizational cultures into which of the following?

Sometimes an organizational structure can be strong enough to take the place of organizational culture.

A system of consciously coordinated activities or forces of two or more people is known as a(n)

Arnos Engineering has a functional structure throughout the company but also has a second chain of command based on the part of the United States where one works.This organization has a ______ structure.

A supervisor of an assembly line has 45 employees that report to her; this would be considered a(n) ______ span of control.

An organization's basic assumptions are difficult to change.