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Claire Has Just Told Her Best Friend,"I'm So Glad I

Question 55

Multiple Choice

Claire has just told her best friend,"I'm so glad I bought the Samsung Galaxy S7 rather than those other smartphones I was considering.Look at this incredible display,and the battery stays charged forever." Which stage of the consumer purchase decision process does Claire's conversation identify?


A) problem recognition
B) information search
C) alternative evaluation
D) purchase decision
E) postpurchase behavior

Correct Answer:

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