The Step of Kotter's Eight-Step Model That Involves the Guiding

Multiple Choice

The step of Kotter's eight-step model that involves the guiding coalition using credibility from short-term wins to create more change is

A) establishing a sense of urgency.
B) communicating the change vision.
C) empowering the broad-based action.
D) consolidating gains.
E) anchoring new approaches in the culture.