Six Weeks After Simpson Purchased Six Portable Computers for His

Multiple Choice

Six weeks after Simpson purchased six portable computers for his realty business,he was called by the retailer who sold him the computer and asked if he was happy with the purchase,and if there was anything that he would change about the way the store does business.The computer retailer was trying to reduce its ________________ gap.

A) communication
B) standards
C) performance
D) knowledge
E) research