Multiple Choice
On Tuesday,Jed went to the bakery and ordered a dozen bagels for work.When he got to work,he discovered the bagels were stale and almost inedible.The next morning he stopped by the bakery to complain.Which is the least effective way to deal with Jed's complaint?
A) give him a coupon for free coffee now
B) give him a $2.00 discount on his next purchase
C) offer him a free replacement dozen bagels
D) offer him a heartfelt and sincere verbal apology
E) provide him with a coupon for a free Continental breakfast on his next visit
Correct Answer:
Verified
Correct Answer:
Verified
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