Question 1

A _____ refers to an organized program of study designed to meet a complex learning objective.

Accepted Answer

A)  course 
B)  curriculum 
C)  training map 
D)  lesson plan

Question 2

Which of the following statements is true of near transfer?

Accepted Answer

A)  If the tasks emphasized in training involve more variable interactions with people or equipment and unpredictable responses, then instruction should emphasize near transfer. 
B)  Programs that emphasize near transfer should ideally include general principles that might apply to a greater set of contexts than those presented in the training session. 
C)  Teaching learners to create a new product or solve a difficult problem requires training with an emphasis on near transfer. 
D)  Trainees should be encouraged to focus only on important differences between training tasks and work tasks rather than unimportant differences.

Question 3

Regarding opportunity to perform, breadth refers to the number of times or the frequency with which trained tasks are performed on the job.

Accepted Answer

A) True 
 B)False

Question 4

Describe how awareness of generational differences can help create an appropriate learning environment. Consider at least three of the generations discussed in the text.

Accepted Answer

The answer of Describe how awareness of generational differences can...

Question 5

Which of the following represents the lowest level of manager support for training?

Accepted Answer

A)  Participation in training themselves 
B)  Encouragement of trainees' participation in training 
C)  Allowing trainees to practice their skills 
D)  Serving as a trainer

Question 6

If training emphasizes total group discussion with limited presentation and no small-group interaction, a _____ seating arrangement will be most effective.

Accepted Answer

A)  conference-type 
B)  horseshoe 
C)  fan-type 
D)  classroom-type

Question 7

_____ prefer blended learning.

Accepted Answer

A)  Traditionalists 
B)  Baby Boomers 
C)  Millennials 
D)  Gen Xers

Question 8

Which of the following statements is most true of Traditionalists?

Accepted Answer

A)  They don't mind being put on the spot in front of other trainees unlike Boomers. 
B)  They dislike trainers asking them to share their experiences or anecdotes. 
C)  They prefer dynamic learning environments. 
D)  They value direct presentation of information that is organized logically.

Question 9

Companies experience loss of explicit and tacit knowledge when older employees retire.

Accepted Answer

A) True 
 B)False

Question 10

In training, the greatest level of support that a manager can provide is to _____.

Accepted Answer

A)  participate in training as an instructor 
B)  allow trainees to attend training 
C)  provide trainees opportunity to practice what they have learned 
D)  discuss progress of the training sessions with trainees

Question 11

Opportunity to perform is influenced by both the work environment and trainee motivation.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is a major cause for loss of explicit and tacit knowledge?

Accepted Answer

A)  Creating chief information officer (CIO) and chief learning officer (CLO) positions 
B)  Requiring employees to give presentations to other employees 
C)  Older employees retiring 
D)  Use of social networking

Exam 5: Program Design

A _____ refers to an organized program of study designed to meet a complex learning objective.

Which of the following statements is true of near transfer?

Regarding opportunity to perform, breadth refers to the number of times or the frequency with which trained tasks are performed on the job.

Describe how awareness of generational differences can help create an appropriate learning environment. Consider at least three of the generations discussed in the text.

Which of the following represents the lowest level of manager support for training?

If training emphasizes total group discussion with limited presentation and no small-group interaction, a _____ seating arrangement will be most effective.

_____ prefer blended learning.

Which of the following statements is most true of Traditionalists?

Companies experience loss of explicit and tacit knowledge when older employees retire.

In training, the greatest level of support that a manager can provide is to _____.

Opportunity to perform is influenced by both the work environment and trainee motivation.

Which of the following is a major cause for loss of explicit and tacit knowledge?