Sales Managers Can Reduce the Amount of Role Ambiguity and Conflict

Multiple Choice

Sales managers can reduce the amount of role ambiguity and conflict the sales force experiences by:

A) Giving them an input in determining the standards by which they are evaluated
B) Providing them with sales training opportunities
C) Giving salespeople a greater voice in what they do and how they do it
D) Altering the organization's span of control
E) Doing any or all of the above