Question 1

Total factor productivity is a measure of an organization's:

Accepted Answer

A)  market competitiveness. 
B)  responsiveness. 
C)  process design standard. 
D)  efficiency. 
E)  raw material usage.

Question 2

In the production process,when component parts are produced throughout the factory and then brought to the production area for final assembly,this is known as a ­­­______________ layout.

Accepted Answer

A)  process 
B)  product 
C)  fixed-position 
D)  JIT 
E)  kanban

Question 3

Flexible manufacturing systems attempt to increase the time required to set up production machinery.

Accepted Answer

A) True 
 B)False

Question 4

The job of encouraging improvements by emphasizing the need for continuous improvement or reengineering is the role of:

Accepted Answer

A)  top management. 
B)  middle management. 
C)  first-line supervisors. 
D)  workers. 
E)  customers.

Question 5

Goods and services that are dependable,reliable,able to do what they were designed for,and satisfying characterize ____________.

Accepted Answer

A)  efficiency 
B)  timelines 
C)  conditioning 
D)  warranties 
E)  quality

Question 6

Describe the three basic facility layouts.

Accepted Answer

The answer of Describe the three basic facility layouts....

Question 7

The operations management technique that has a goal of designing the machine-worker interface to increase production efficiency is ____________.

Accepted Answer

A)  the facilities layout 
B)  quality circles 
C)  inventory management 
D)  production system improvement 
E)  JIT

Question 8

Explain why self-managed work teams can boost efficiency.If a firm is considering creating self-managed work teams,how should it prepare workers?

Accepted Answer

The answer of Explain why self-managed work teams can boost...

Question 9

The efficiency of an organization's labor inputs with reference to a particular unit is known as the:

Accepted Answer

A)  total factor productivity. 
B)  cumulative productivity. 
C)  facilities index. 
D)  partial productivity. 
E)  unit productivity.

Question 10

"Labor productivity" is frequently used to compare different organizations in their efficiency.

Accepted Answer

A) True 
 B)False

Question 11

Self-managing work teams are popular because they increase worker satisfaction and decrease turnover,but they have no effect on productivity.

Accepted Answer

A) True 
 B)False

Question 12

Flexible manufacturing is the set of operations management techniques that attempt to reduce the setup costs associated with a production system.

Accepted Answer

A) True 
 B)False

Question 13

It follows that if setup times for complex production equipment can be reduced,efficiency will rise.

Accepted Answer

A) True 
 B)False

Question 14

Continually increasing the demands placed on employees,regardless of job stress,is ethical.

Accepted Answer

A) True 
 B)False

Question 15

Describe the importance of improving quality and its impact on organizational performance.

Accepted Answer

The answer of Describe the importance of improving quality and...

Question 16

The amount of input that is required to produce a given level of output refers to _____________.

Accepted Answer

A)  quality 
B)  responsiveness to customers 
C)  efficiency 
D)  quality control 
E)  TQM

Question 17

Describe what is meant by flexible manufacturing systems.Discuss how flexible manufacturing systems can improve an organization's responsiveness to customers.

Accepted Answer

The answer of Describe what is meant by flexible manufacturing...

Question 18

The idea of flexible manufacturing systems is based on:

Accepted Answer

A)  controlling inventory costs. 
B)  reducing setup time. 
C)  reducing employee fatigue. 
D)  improving employee morale. 
E)  changing to fixed-position layouts.

Question 19

The "just-in-time" concept of inventory states that the organization should stockpile excess inputs in the event that it needs them to meet a sudden increase in customer demand.

Accepted Answer

A) True 
 B)False

Question 20

A manufacturing organization can achieve major cost savings as the result of _______________ inventory turnover and _______________ inventory holding costs.

Accepted Answer

A)  decreasing;reducing 
B)  increasing;increasing 
C)  increasing;reducing 
D)  decreasing;decreasing 
E)  decreasing;increasing

Exam 14: Operations Management: Managing Vital Operations and Processes

Total factor productivity is a measure of an organization's:

In the production process,when component parts are produced throughout the factory and then brought to the production area for final assembly,this is known as a ______________ layout.

Flexible manufacturing systems attempt to increase the time required to set up production machinery.

The job of encouraging improvements by emphasizing the need for continuous improvement or reengineering is the role of:

Goods and services that are dependable,reliable,able to do what they were designed for,and satisfying characterize ____________.

Describe the three basic facility layouts.

The operations management technique that has a goal of designing the machine-worker interface to increase production efficiency is ____________.

Explain why self-managed work teams can boost efficiency.If a firm is considering creating self-managed work teams,how should it prepare workers?

The efficiency of an organization's labor inputs with reference to a particular unit is known as the:

"Labor productivity" is frequently used to compare different organizations in their efficiency.

Self-managing work teams are popular because they increase worker satisfaction and decrease turnover,but they have no effect on productivity.

Flexible manufacturing is the set of operations management techniques that attempt to reduce the setup costs associated with a production system.

It follows that if setup times for complex production equipment can be reduced,efficiency will rise.

Continually increasing the demands placed on employees,regardless of job stress,is ethical.

Describe the importance of improving quality and its impact on organizational performance.

The amount of input that is required to produce a given level of output refers to _____________.

Describe what is meant by flexible manufacturing systems.Discuss how flexible manufacturing systems can improve an organization's responsiveness to customers.

The idea of flexible manufacturing systems is based on:

The "just-in-time" concept of inventory states that the organization should stockpile excess inputs in the event that it needs them to meet a sudden increase in customer demand.

A manufacturing organization can achieve major cost savings as the result of _ inventory turnover and _ inventory holding costs.

Exam 14: Operations Management: Managing Vital Operations and Processes

Total factor productivity is a measure of an organization's:

In the production process,when component parts are produced throughout the factory and then brought to the production area for final assembly,this is known as a ­­­______________ layout.

Flexible manufacturing systems attempt to increase the time required to set up production machinery.

The job of encouraging improvements by emphasizing the need for continuous improvement or reengineering is the role of:

Goods and services that are dependable,reliable,able to do what they were designed for,and satisfying characterize ____________.

Describe the three basic facility layouts.

The operations management technique that has a goal of designing the machine-worker interface to increase production efficiency is ____________.

Explain why self-managed work teams can boost efficiency.If a firm is considering creating self-managed work teams,how should it prepare workers?

The efficiency of an organization's labor inputs with reference to a particular unit is known as the:

"Labor productivity" is frequently used to compare different organizations in their efficiency.

Self-managing work teams are popular because they increase worker satisfaction and decrease turnover,but they have no effect on productivity.

Flexible manufacturing is the set of operations management techniques that attempt to reduce the setup costs associated with a production system.

It follows that if setup times for complex production equipment can be reduced,efficiency will rise.

Continually increasing the demands placed on employees,regardless of job stress,is ethical.

Describe the importance of improving quality and its impact on organizational performance.

The amount of input that is required to produce a given level of output refers to _____________.

Describe what is meant by flexible manufacturing systems.Discuss how flexible manufacturing systems can improve an organization's responsiveness to customers.

The idea of flexible manufacturing systems is based on:

The "just-in-time" concept of inventory states that the organization should stockpile excess inputs in the event that it needs them to meet a sudden increase in customer demand.

A manufacturing organization can achieve major cost savings as the result of _______________ inventory turnover and _______________ inventory holding costs.

In the production process,when component parts are produced throughout the factory and then brought to the production area for final assembly,this is known as a ______________ layout.

A manufacturing organization can achieve major cost savings as the result of _ inventory turnover and _ inventory holding costs.