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JCPenney Has Leveraged Its Store, Website, and Catalog Channels

Question 235

Multiple Choice

JCPenney has leveraged its store, website, and catalog channels. A JCPenney customer who shops in all three spends four to eight times as much as a customer who shops in only one channel. JCPenney is likely following a(n) __________ strategy.


A) dual distribution
B) market penetration
C) cross-functional
D) interlocking marketing
E) multichannel marketing

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