Multiple Choice
The four I's of services consist of
A) intangibility, inconsistency, inseparability, and innovation.
B) intangibility, inventory, inflexibility, and impression.
C) intangibility, inconsistency, inseparability, and inventory.
D) intangibility, inventory, innovation, and impression.
E) intangibility, inconsistency, innovation, and impression.
Correct Answer:
Verified
Correct Answer:
Verified
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