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    Negotiation
  4. Exam
    Exam 17: Managing Negotiation Impasses
  5. Question
    Skilled Negotiators Know That by Listening to the Other Person
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Skilled Negotiators Know That by Listening to the Other Person

Question 1

Question 1

True/False

Skilled negotiators know that by listening to the other person and allowing an expression of feelings,the catharsis will vent emotion and clear the air and may permit negotiations to return to a calmer pace.

Correct Answer:

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