Question 1

Identify and discuss the role of the groups that influence the development and implementation of an AIS.

Accepted Answer

The answer of Identify and discuss the role of the...

Question 2

The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team.During the ________ step in the systems development life cycle,the team defined the procedures needed to back up and secure the new system's data.

Accepted Answer

A) operations and maintenance 
B) implementation and conversion 
C) physical design 
D) conceptual design

Question 3

________ is a form of resistance when users continue to use a manual process instead of adopting a new information system.

Accepted Answer

A) Acceptance 
B) Aggression 
C) Avoidance 
D) Aggravation

Question 4

Who prepares a systems analysis report?

Accepted Answer

A) Computer analysts. 
B) Management. 
C) The project development team. 
D) The steering committee.

Question 5

Refer to the diagram below,where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity.What is the critical path?

Accepted Answer

A) A-B-D-F 
B) A-C-E-F 
C) A-B-D-E-F 
D) A-C-B-D-F 
E) A-C-B-D-E-F

Question 6

Approximately what percentage of software development projects were late?

Accepted Answer

A) 70% 
B) 30% 
C) 66% 
D) 54%

Question 7

Approximately what percentage of software development projects are cancelled before they are ever completed?

Accepted Answer

A) 70% 
B) 30% 
C) 66% 
D) 54%

Question 8

In which phase of the systems development life cycle are the broad needs of the users converted into detailed specifics that are coded and tested?

Accepted Answer

A) Conceptual design. 
B) Implementation and conversion. 
C) Physical design. 
D) Systems analysis.

Question 9

Refer to the diagram below,where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity.What is the critical path?

Accepted Answer

A) A-B-D-F 
B) A-C-E-F 
C) A-B-D-E-F 
D) A-C-B-D-F 
E) A-C-B-D-E-F

Question 10

Suppose an organization is interested in knowing whether the system can be developed and implemented using existing technology.Where should this requirement be considered in a feasibility study?

Accepted Answer

A) Economic feasibility. 
B) Scheduling feasibility. 
C) Operational feasibility. 
D) Technical feasibility.

Question 11

________ model is the basic model used to create a framework for an economic feasibility analysis.

Accepted Answer

A) The capital budgeting 
B) The cash budgeting 
C) The cost/benefit 
D) The profit margin

Question 12

Identify the behavioral problem below that arises due to users receiving an insufficient explanation of why a system must be changed.

Accepted Answer

A) Communication. 
B) Natural resistance to change. 
C) The manner in which the change is introduced. 
D) Top management support of change.

Question 13

A Logical model used to gather information about an existing system

Accepted Answer

A) comes only after a physical model of the existing system is created. 
B) describes how a system actually works,rather than how it should work. 
C) illustrates how a system functions by describing the flow of documents and computer processes. 
D) illustrates what is being done,regardless of how that flow is actually accomplished.

Question 14

Modeling of the existing system occurs during the ________ phase of systems analysis.

Accepted Answer

A) information needs and system requirements 
B) feasibility study 
C) initial investigation 
D) systems survey

Question 15

Estimating future cash flows and discounting them back to the present is part of which capital budgeting technique?

Accepted Answer

A) The future value method. 
B) The annuity method. 
C) The net present value method. 
D) The payback method.

Question 16

Three months after Modern Helpdesks Incorporated began accepting e-mail service requests,several service advisors had never checked their e-mail accounts.This is an example of dealing with change by

Accepted Answer

A) deterrence. 
B) projection. 
C) avoidance. 
D) aggression.

Question 17

Shortly after a new automated quality assurance system was deployed,a firm's production output dropped by five percent.The shift manager blamed the new system,declaring that "after we laid off staff,nothing went as fast." This is an example of dealing with change by

Accepted Answer

A) deterrence. 
B) projection. 
C) avoidance. 
D) aggression.

Question 18

In which systems analysis step do analysts conduct an extensive study of the present system to gain a thorough understanding of how it works?

Accepted Answer

A) Feasibility study. 
B) Information needs and requirements. 
C) Systems analysis report. 
D) Systems survey.

Question 19

The system objective concerned that system should be able to accommodate reasonable requirement changes is known as

Accepted Answer

A) flexibility. 
B) reliability. 
C) timeliness. 
D) usefulness.

Question 20

Who is responsible for maintaining existing computer programs?

Accepted Answer

A) Management. 
B) System programmers. 
C) Systems analysts. 
D) Accountants.

Exam 20: Introduction to Systems Development and Systems Analysis

Identify and discuss the role of the groups that influence the development and implementation of an AIS.

The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team.During the ________ step in the systems development life cycle,the team defined the procedures needed to back up and secure the new system's data.

________ is a form of resistance when users continue to use a manual process instead of adopting a new information system.

Who prepares a systems analysis report?

Refer to the diagram below,where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity.What is the critical path?

Approximately what percentage of software development projects were late?

Approximately what percentage of software development projects are cancelled before they are ever completed?

In which phase of the systems development life cycle are the broad needs of the users converted into detailed specifics that are coded and tested?

Refer to the diagram below,where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity.What is the critical path?

Suppose an organization is interested in knowing whether the system can be developed and implemented using existing technology.Where should this requirement be considered in a feasibility study?

________ model is the basic model used to create a framework for an economic feasibility analysis.

Identify the behavioral problem below that arises due to users receiving an insufficient explanation of why a system must be changed.

A Logical model used to gather information about an existing system

Modeling of the existing system occurs during the ________ phase of systems analysis.

Estimating future cash flows and discounting them back to the present is part of which capital budgeting technique?

Three months after Modern Helpdesks Incorporated began accepting e-mail service requests,several service advisors had never checked their e-mail accounts.This is an example of dealing with change by

Shortly after a new automated quality assurance system was deployed,a firm's production output dropped by five percent.The shift manager blamed the new system,declaring that "after we laid off staff,nothing went as fast." This is an example of dealing with change by

In which systems analysis step do analysts conduct an extensive study of the present system to gain a thorough understanding of how it works?

The system objective concerned that system should be able to accommodate reasonable requirement changes is known as

Who is responsible for maintaining existing computer programs?