Question 1

Which of the following supports tactical decision making at the managerial level?

Accepted Answer

A)  operations management 
B)  enterprise architecture 
C)  business intelligence 
D)  management information systems

Question 2

Why are wireless transmission systems favored over wired transmission systems?

Accepted Answer

The answer of Why are wireless transmission systems favored over...

Question 3

Which of the following is an example of "micro-volunteering"?

Accepted Answer

A)  A volunteer uses his cell phone to translate books into Spanish while commuting to work. 
B)  A volunteer donates some money to CRY every Christmas. 
C)  A volunteer spends every summer teaching English in schools in Africa. 
D)  A volunteer donates his old clothes to an orphanage in his neighborhood.

Question 4

Anything that gives a firm a lead over its rivals is called ________.

Accepted Answer

A)  economies of scale 
B)  business growth 
C)  differentiation 
D)  competitive advantage

Question 5

Microsoft surveyed 38,000 people in 200 countries to learn more about their productivity at work and the role that technology played. Which of the following was a finding of this survey?

Accepted Answer

A)  Most people did not attribute their productivity to technology. 
B)  More than two-thirds of the sample considered meetings to be productive. 
C)  Most people attributed their unproductive office hours to software related problems. 
D)  More than forty percent of the sample considered felt they were successfully able to use computer-based scheduling and other productivity tools.

Question 6

A news agency requires an immediate account of the casualties in an airplane accident for a news alert. In this situation, a quick, approximate report is more valuable than a detailed, accurate report that requires considerable time to gather.

Accepted Answer

A) True 
 B)False

Question 7

Chicago University starts an online course called "Comparative Religion." While developing the information systems to support virtual, collaborative education, which of the following factors needs to be taken into account?

Accepted Answer

A)  the way students actually interact in a classroom setting 
B)  the information shared in the virtual classroom must be very secure 
C)  the negative impact of social networking sites on students 
D)  the religious sentiments of the students

Question 8

The development and application of innovative information systems improve the operations of an organization; however, they do not lead to any competitive advantage.

Accepted Answer

A) True 
 B)False

Question 9

In Malaysia, the government partners with Universiti Kebangsaan Malaysia in an innovative effort to identify especially talented youth. They use a test that can be delivered online throughout the country's schools, which makes it accessible to students everywhere. This is an example of ________.

Accepted Answer

A)  data-driven decision making 
B)  strategic use of information systems 
C)  use of business intelligence 
D)  use of information systems for revenue generation

Question 10

________ refers to the processes by which electronic data that might be used as legal evidence are requested, secured, and searched.

Accepted Answer

A)  Risk management 
B)  Digital forensics analysis 
C)  Cyberspace management 
D)  E-discovery

Question 11

Information technology and strategy are so closely integrated with every aspect of business that every manager is really an "information officer."

Accepted Answer

A) True 
 B)False

Question 12

Information system processes are not influenced by human motivations and the way people look at process improvements.

Accepted Answer

A) True 
 B)False

Question 13

________ plays a leading role in managing efforts to improve the organization's ability to capture, nurture, and disseminate expertise.

Accepted Answer

A)  Chief Knowledge Officer 
B)  Chief Technology Officer 
C)  Chief Privacy Officer 
D)  Chief Information Security Officer

Question 14

What are individual facts or pieces of information called?

Accepted Answer

A)  data 
B)  byte 
C)  information 
D)  knowledge

Question 15

It is important to appreciate the ethical issues involved in the development and use of information systems because ________.

Accepted Answer

A)  the data they contain is so vast and personal 
B)  they are closely tied to the revenue of organizations 
C)  they are not regulated by any governmental bodies 
D)  they can be mass-produced

Question 16

The facilities manager of Symphony Systems, an IT Services Company, reaches out to the Information Systems department for setting up a virtual eco-collaboration team. He can communicate more effectively with the IT staff by ________.

Accepted Answer

A)  avoiding IT jargon 
B)  emphasizing returns on investment 
C)  highlighting the value of IT 
D)  describing his end goal, not the means to get there

Question 17

In an information systems department, which of the following persons is responsible for ensuring that the company's confidential information is well protected from hackers, disasters, accidents, and rogue employees?

Accepted Answer

A)  Chief Information Security Officer 
B)  Chief Privacy Officer 
C)  Chief Technology Officer 
D)  Chief Knowledge Officer

Question 18

Which of the following allows an organization to keep its information secure?

Accepted Answer

A)  epoxy glue 
B)  captcha 
C)  warm boot 
D)  middleware

Question 19

In certain situations, such as fund-raising for an NGO, information systems are not of much use.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is true about web-based front offices and online self-service applications?

Accepted Answer

A)  They reduce understanding of customer requirements and motives. 
B)  They often mimic the brick-and-mortar versions. 
C)  They help in streamlining the talent management. 
D)  They improve sales in the short term, and reduce customer loyalty in the long term.

Exam 1: Information Systems and People

Which of the following supports tactical decision making at the managerial level?

Why are wireless transmission systems favored over wired transmission systems?

Which of the following is an example of "micro-volunteering"?

Anything that gives a firm a lead over its rivals is called ________.

Microsoft surveyed 38,000 people in 200 countries to learn more about their productivity at work and the role that technology played. Which of the following was a finding of this survey?

A news agency requires an immediate account of the casualties in an airplane accident for a news alert. In this situation, a quick, approximate report is more valuable than a detailed, accurate report that requires considerable time to gather.

Chicago University starts an online course called "Comparative Religion." While developing the information systems to support virtual, collaborative education, which of the following factors needs to be taken into account?

The development and application of innovative information systems improve the operations of an organization; however, they do not lead to any competitive advantage.

In Malaysia, the government partners with Universiti Kebangsaan Malaysia in an innovative effort to identify especially talented youth. They use a test that can be delivered online throughout the country's schools, which makes it accessible to students everywhere. This is an example of ________.

________ refers to the processes by which electronic data that might be used as legal evidence are requested, secured, and searched.

Information technology and strategy are so closely integrated with every aspect of business that every manager is really an "information officer."

Information system processes are not influenced by human motivations and the way people look at process improvements.

________ plays a leading role in managing efforts to improve the organization's ability to capture, nurture, and disseminate expertise.

What are individual facts or pieces of information called?

It is important to appreciate the ethical issues involved in the development and use of information systems because ________.

The facilities manager of Symphony Systems, an IT Services Company, reaches out to the Information Systems department for setting up a virtual eco-collaboration team. He can communicate more effectively with the IT staff by ________.

In an information systems department, which of the following persons is responsible for ensuring that the company's confidential information is well protected from hackers, disasters, accidents, and rogue employees?

Which of the following allows an organization to keep its information secure?

In certain situations, such as fund-raising for an NGO, information systems are not of much use.

Which of the following is true about web-based front offices and online self-service applications?