Merrill Lynch and Thompson Financial Are Two Years into a Three-Year,$1

Multiple Choice

Merrill Lynch and Thompson Financial are two years into a three-year,$1 billion project that will put workstations on the desks of 25,000 of Merrill Lynch's brokers.These machines will put the world of investing information at brokers' fingertips.Thompson,the supplier,is obligated to deliver not only technology and services on time and on budget,but also constantly improve customer-satisfaction levels among Merrill's brokers and customers.This is an example of

A) a reciprocity agreement.
B) exclusive dealing.
C) supplier alliance.
D) a buyer-seller relationship.
E) a tying arrangement.