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    Statistics
  3. Study Set
    Operations and Supply Chain Management Study Set 1
  4. Exam
    Exam 3: Process Choice and Layout Decisions in Manufacturing and Services
  5. Question
    Service Positioning Is Based on the Three Axes of Contact
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Service Positioning Is Based on the Three Axes of Contact

Question 16

Question 16

True/False

Service positioning is based on the three axes of contact, customization, and cost.

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