Multiple Choice
Conformance quality is
A) the performance of a product or service according to design and production specifications.
B) the performance of a product or service according to design and customer specifications.
C) the performance of a product or service according to competitor information.
D) the performance of a product or service according to design specifications.
E) the performance of a product or service according to employee specifications.
Correct Answer:
Verified
Correct Answer:
Verified
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