Question 1

What function does a CIO serve in an organization?

Accepted Answer

A)  as a middle-level manager who develops information for strategic planners 
B)  as a middle-level manager responsible for providing information to answer "what-if" questions 
C)  as an operational manager responsible for all information retrieval 
D)  as a top manager who is responsible for all information resources in the organization

Question 2

A good technology plan provides employees with the tools they need to perform their jobs at the highest levels of efficiency.What is the first step in developing a good technology plan?

Accepted Answer

A)  a situational analysis 
B)  brainstorming 
C)  a general needs assessment 
D)  the establishment of rules and regulations

Question 3

What are the responsibilities of a CIO?

Accepted Answer

The answer of What are the responsibilities of a CIO?...

Question 4

Improved communications within the company,but not with customers,is an advantage of portal technology.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is characteristic of an expert system?

Accepted Answer

A)  It provides managers with advice that is different from what they would get from a human consultant. 
B)  It is cheap and easy to create. 
C)  Is uses artificial intelligence. 
D)  It is not a type of management support system.

Question 6

What is knowledge management?

Accepted Answer

The answer of What is knowledge management?...

Question 7

Australia's Health Insurance Commission processes 300 million health claims and makes annual payments of $8 billion of payments to clients.The company would store all of its more than three gigabytes of information in which of the following systems to support management decision making?

Accepted Answer

A)  a data station 
B)  an information centre 
C)  a data warehouse 
D)  a data mine

Question 8

A retail manager who wants to know how his store's sales would be affected if he reduces the number of different national brands the store carries would use which of the following types of information systems?

Accepted Answer

A)  a transaction processing system 
B)  an information reporting system 
C)  a decision support system 
D)  an expert system

Question 9

Portals complicate user interface across the company.

Accepted Answer

A) True 
 B)False

Question 10

A group of two or more computer systems linked together by communications channels to share data and information are called which of the following?

Accepted Answer

A)  a combination 
B)  a network 
C)  a database 
D)  a mainframe

Question 11

____________________ are private corporate networks connected over a public network,such as the Internet,that include strong security measures which allow only authorized users to access the network.

Accepted Answer

The answer of ____________________ are private corporate networks connected over...

Question 12

According to your text,"Networks include clients and servers." What are clients and servers?

Accepted Answer

The answer of According to your text,"Networks include clients and...

Question 13

Which of the following type of information systems handles the daily business operations?

Accepted Answer

A)  an executive information system 
B)  a transaction processing system 
C)  a word processing system 
D)  a management analytic system

Question 14

Networking links make it easier for someone outside an organization to gain access to a computer's information.

Accepted Answer

A) True 
 B)False

Question 15

At the first level of a management support system,which of the following uses summary data collected by the transaction processing system to provide managers with decision-making information?

Accepted Answer

A)  batch processing 
B)  data warehouse 
C)  executive information 
D)  information reporting

Question 16

An ____________________ is a customizable internal website that provides proprietary corporate information to a defined user group,such as employees,supply chain partners,or customers.

Accepted Answer

The answer of An ____________________ is a customizable internal website...

Question 17

Which of the following is an information system that uses information technology tools to improve communications throughout an organization?

Accepted Answer

A)  an information reporting system 
B)  a data channel 
C)  an expert system 
D)  an office automation system

Question 18

Like local area networks (LANs),intranets are private corporate networks.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is the collective term that describes the methods and the equipment used to provide information about all aspects of a firm's operation?

Accepted Answer

A)  an information processing system 
B)  a management information system 
C)  an information network 
D)  a transaction processing system

Question 20

A local area network (LAN)connects computers at one site and enables their users to exchange data and share hardware and software from a variety of computer manufacturers.

Accepted Answer

A) True 
 B)False

Exam 4: Using Technology to Manage Information and for Business Success

What function does a CIO serve in an organization?

A good technology plan provides employees with the tools they need to perform their jobs at the highest levels of efficiency.What is the first step in developing a good technology plan?

What are the responsibilities of a CIO?

Improved communications within the company,but not with customers,is an advantage of portal technology.

Which of the following is characteristic of an expert system?

What is knowledge management?

Australia's Health Insurance Commission processes 300 million health claims and makes annual payments of $8 billion of payments to clients.The company would store all of its more than three gigabytes of information in which of the following systems to support management decision making?

A retail manager who wants to know how his store's sales would be affected if he reduces the number of different national brands the store carries would use which of the following types of information systems?

Portals complicate user interface across the company.

A group of two or more computer systems linked together by communications channels to share data and information are called which of the following?

____________________ are private corporate networks connected over a public network,such as the Internet,that include strong security measures which allow only authorized users to access the network.

According to your text,"Networks include clients and servers." What are clients and servers?

Which of the following type of information systems handles the daily business operations?

Networking links make it easier for someone outside an organization to gain access to a computer's information.

At the first level of a management support system,which of the following uses summary data collected by the transaction processing system to provide managers with decision-making information?

An ____________________ is a customizable internal website that provides proprietary corporate information to a defined user group,such as employees,supply chain partners,or customers.

Which of the following is an information system that uses information technology tools to improve communications throughout an organization?

Like local area networks (LANs),intranets are private corporate networks.

Which of the following is the collective term that describes the methods and the equipment used to provide information about all aspects of a firm's operation?

A local area network (LAN)connects computers at one site and enables their users to exchange data and share hardware and software from a variety of computer manufacturers.