Question 1

Which of the following personnel give expert advice in specialized areas?

Accepted Answer

A)   staff
B)   line
C)   functional
D)   lower A

Question 2

What is another name for the matrix structure?

Accepted Answer

the project management approach

Question 3

Chloe Anyan works in the human resources department of a company that manufactures packaging machines.She handles payroll and insurance.Anyan is in which of the following positions?

Accepted Answer

A)   staff
B)   line
C)   functional
D)   matrix A

Question 4

A company with few managerial levels and a short chain of command usually has a wide span of control.Which of the following type of organizational structure best describes this company?

Accepted Answer

A)   flat
B)   tall
C)   matrix
D)   narrow

Question 5

When the Chili restaurant chain was in financial trouble,its CEO directed the managers of each of the chain's restaurant to trim costs without sacrificing customer satisfaction.Which of the following did the CEO use to make restaurant managers accountable for cost-cutting measures?

Accepted Answer

A)   substitution
B)   transposition
C)   delegation of authority
D)   job sharing

Question 6

What type of organization is a company with a wide span of control and short chain of command?

Accepted Answer

A)   a matrix organization
B)   a networked organization..
C)   a flat organization.
D)   a networked organization

Question 7

A manager's ____________________ is the number of subordinates that a manager can effectively supervise.

Accepted Answer

The answer of A manager's ____________________ is the number of...

Question 8

What is a disadvantage of group cohesiveness?

Accepted Answer

A)   conflict with other work groups in the organization
B)   decreased productivity
C)   congruent individual and group goals
D)   increased absenteeism

Question 9

Which of the following is the process of grouping jobs so that similar or associated tasks and activities can be coordinated?

Accepted Answer

A)   departmentalization
B)   standardization
C)   centralization
D)   specialization

Question 10

What is a team made up of employees from about the same hierarchical level,but different functional areas of an organization?

Accepted Answer

A)   a horizontally organized team
B)   a problem-solving team
C)   a vertically organized team
D)   a cross functional team

Question 11

Which of the following is a major building block for an efficient and effective organizational structure?

Accepted Answer

A)   authority
B)   span of control
C)   responsibility
D)   leadership

Question 12

A salesperson and a coworker who happens to be an accountant have developed a relationship that did not formally exist on the organization chart but has improved their working relationship.Their friendship illustrates a/an ____________________ relationship.

Accepted Answer

The answer of A salesperson and a coworker who happens...

Question 13

Hugh Larrimore,Wilson Knight,and Frieda Perez have worked together for 12 years.They always clock in and clock out together.If one of the threesome happens to be late,the others will wait for him or her.This commonly accepted behaviour for this informal group is called which of the following?

Accepted Answer

A)   organizational policy
B)   self-mandated regulation
C)   work procedure
D)   group norm

Question 14

A(n)____________________ is a network of independent companies linked by information technology to share skills,costs,and access to one another's markets.

Accepted Answer

The answer of A(n)____________________ is a network of independent companies...

Question 15

An organic organization has which of the following characteristics?

Accepted Answer

A)   loose departmentalization
B)   a relatively high degree of job specialization
C)   narrow spans of control
D)   centralized decision making

Question 16

Typical line positions are found in which of the following departments?

Accepted Answer

A)   public relations and marketing
B)   human resources and legal
C)   legal and marketing
D)   production and marketing

Question 17

The virtual corporation expands the traditional boundaries of an organization.

Accepted Answer

A) True 
 B)False

Question 18

At its simplest level,an organization engaged in reengineering is doing what?

Accepted Answer

The answer of At its simplest level,an organization engaged in...

Question 19

The matrix structure is a combination of a line and a staff organization.

Accepted Answer