Question 1

What is the number of people or subordinates that a manager effectively controls and directs called?

Accepted Answer

A)  accountability 
B)  span of control 
C)  delegation 
D)  responsibility

Question 2

The three basic types of problem-solving teams are quality circles,cross-functional teams,and self-managed teams.

Accepted Answer

A) True 
 B)False

Question 3

Sunny Maroney is the head of the marketing research department for a cosmetics manufacturer.Maroney delegates as much authority as possible to her 14 subordinates,although she still retains ultimate responsibility.Maroney manages which of the following type of department?

Accepted Answer

A)  hierarchical 
B)  decentralized 
C)  centralized 
D)  functionally organized

Question 4

A(n)____________________ organization has a flat organizational structure.

Accepted Answer

The answer of A(n)____________________ organization has a flat organizational structure....

Question 5

An advertising agency that has separate departments for artwork,creative design,print advertising,radio advertising,television advertising,and specialty advertising is using which of the following types of departmentalization?

Accepted Answer

A)  customer 
B)  functional 
C)  size 
D)  geographic

Question 6

An organization that has a narrow span of control with many levels of managers and a long chain of command has a tall organization structure.

Accepted Answer

A) True 
 B)False

Question 7

An example of a staff position would be the job of district sales manager with 20 people working for him or her.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following factors has little effect on the size of a manager's span of control?

Accepted Answer

A)  nature of the task 
B)  age of the subordinates 
C)  level of skill and motivation of the workers 
D)  location of the workers

Question 9

Which of the following are groups of employees who not only coordinate their efforts but also collaborate their efforts by pooling their knowledge,skills,abilities,and resources in a collective effort to gain synergy?

Accepted Answer

A)  work teams 
B)  functional groups 
C)  work groups 
D)  project committees

Question 10

GTE modified its telephone operations by creating "customer care centers." The purpose of this change was to identify and abandon outdated rules and fundamental assumptions and act as if it were creating a new company more in tune with the needs of today's customers.GTE was using which business concept?

Accepted Answer

A)  operations research 
B)  quality improvement 
C)  operational control 
D)  reengineering

Question 11

The typical problem-solving team does which of the following?

Accepted Answer

A)  allocates resources 
B)  makes final decisions 
C)  meets on a regular basis to share information and discuss ways to improve processes 
D)  comprises employees from several different functional areas

Question 12

A manager in a centralized organization tends to allow subordinates to assume authority and to make most of the decisions.

Accepted Answer

A) True 
 B)False

Question 13

The management activity of organizing includes which of the following?

Accepted Answer

A)  a more productive workforce due to increased levels of compensation 
B)  determining goals,strategies,and tactics 
C)  determining groups,and assigns work activities 
D)  planning and monitoring strategy implementation

Question 14

Kaitlyn Somerset's supervisor is in charge of the arrangements for the annual company party.He has given Somerset the responsibility for finding a caterer for the event,arranging the entertainment,and selecting the door prizes.Somerset's supervisor used which of the following to make her accountable for most of the success or failure of the picnic?

Accepted Answer

A)  job sharing 
B)  transposition 
C)  substitution 
D)  delegation of authority

Question 15

Which of the following is the legitimate power granted by the organization and acknowledged by the employees?

Accepted Answer

A)  functionalization 
B)  authority 
C)  coordination 
D)  centralization

Question 16

The ____________________ personnel provide advice and specialized support services to line managers.

Accepted Answer

The answer of The ____________________ personnel provide advice and specialized...

Question 17

What is one of the advantages of work group cohesiveness?

Accepted Answer

A)  the absence of resistance to change 
B)  the absence of conflict with other work groups 
C)  formalized group norms 
D)  reduced employee turnover

Question 18

Which of the following is a major building block for an efficient and effective organizational structure?

Accepted Answer

A)  division of control 
B)  span of labour 
C)  managerial hierarchy 
D)  departmentalization

Question 19

A(n )____________________ organization is characterized by a relatively high degree of job specialization,rigid departmentalization,many layers of management,narrow spans of control,centralized decision making,and a long chain of command.

Accepted Answer

The answer of A(n )____________________ organization is characterized by a...

Question 20

Which of the following is one of the five major building blocks that determines the design of an efficient and effective organizational structure?

Accepted Answer

A)  departmentalization 
B)  functional structure 
C)  division of control 
D)  span of labour

Exam 8: Designing Organizational Structures

What is the number of people or subordinates that a manager effectively controls and directs called?

The three basic types of problem-solving teams are quality circles,cross-functional teams,and self-managed teams.

Sunny Maroney is the head of the marketing research department for a cosmetics manufacturer.Maroney delegates as much authority as possible to her 14 subordinates,although she still retains ultimate responsibility.Maroney manages which of the following type of department?

A(n)____________________ organization has a flat organizational structure.

An advertising agency that has separate departments for artwork,creative design,print advertising,radio advertising,television advertising,and specialty advertising is using which of the following types of departmentalization?

An organization that has a narrow span of control with many levels of managers and a long chain of command has a tall organization structure.

An example of a staff position would be the job of district sales manager with 20 people working for him or her.

Which of the following factors has little effect on the size of a manager's span of control?

Which of the following are groups of employees who not only coordinate their efforts but also collaborate their efforts by pooling their knowledge,skills,abilities,and resources in a collective effort to gain synergy?

The typical problem-solving team does which of the following?

A manager in a centralized organization tends to allow subordinates to assume authority and to make most of the decisions.

The management activity of organizing includes which of the following?

Which of the following is the legitimate power granted by the organization and acknowledged by the employees?

The ____________________ personnel provide advice and specialized support services to line managers.

What is one of the advantages of work group cohesiveness?

Which of the following is a major building block for an efficient and effective organizational structure?

A(n )____________________ organization is characterized by a relatively high degree of job specialization,rigid departmentalization,many layers of management,narrow spans of control,centralized decision making,and a long chain of command.

Which of the following is one of the five major building blocks that determines the design of an efficient and effective organizational structure?