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Based on Data from a Work-Sampling Study, an Office Worker

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Based on data from a work-sampling study, an office worker spends 21.5 percent of his time filing. Over the work-sampling period, he was idle 12 percent of the time. If the worker filed 420 items in a 40-hour workweek while performing other activities, and if his performance rating factor for filing was 0.95, determine the standard time, in minutes, he took to file an item.

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Normal time = Observed time × ...

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