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    Exam 4: Communication for Relationship Building: Its Not All Talk
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    The Buyer Is Leaning Forward, His Arms Are Relaxed and Open
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The Buyer Is Leaning Forward, His Arms Are Relaxed and Open

Question 78

Question 78

Essay

The buyer is leaning forward, his arms are relaxed and open, his face is smiling, and his legs are crossed and pointed toward the salesperson. What should the salesperson do?

Correct Answer:

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The salesperson should note th...

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