Question 1

In most situations,prejudging someone before you know all the facts

Accepted Answer

A)  inhibits effective communication. 
B)  paves the way for self-discipline scripts. 
C)  allows categorizing to reduce uncertainty. 
D)  encourages effective communication.

Question 2

What are the barriers to intercultural communication and how can they affect communication?

Accepted Answer

The answer of What are the barriers to intercultural communication...

Question 3

Match the words below with the definitions. Words are used only once.
-Process of developing an emotional reaction that is similar to the reaction being experienced by another person.

Accepted Answer

A) enculturation 
B) world view 
C) social decentring 
D) empathy 
E) third culture
F)acculturation
G)gender
H)race
I)sympathy

Question 4

Social institutions,aesthetics,and language are all things that are included in

Accepted Answer

A)  the values of culture. 
B)  the goals of culture. 
C)  cultural elements. 
D)  the contexts of culture.

Question 5

The main difference between social decentring and empathy is

Accepted Answer

A)  a matter of degree. 
B)  one is other-oriented and the other is self-oriented. 
C)  one is a cognitive reaction and the other is an emotional reaction. 
D)  one is an emotional reaction and the other is a behavioural reaction.

Question 6

Androgynous is defined as having

Accepted Answer

A)  masculine traits. 
B)  feminine traits. 
C)  both masculine and feminine traits. 
D)  neither masculine nor feminine traits.

Question 7

North Americans tend to value ________ while Asians tend to value ________.

Accepted Answer

A)  individual achievements; group achievements 
B)  group achievements; individual achievements 
C)  decentralized power; hierarchical power 
D)  feminine perspectives; masculine perspectives

Question 8

Match the words below with the definitions. Words are used only once.
-A cognitive process in which we take into account another person's thoughts,feelings,values,background,and perspective.

Accepted Answer

A) enculturation 
B) world view 
C) social decentring 
D) empathy 
E) third culture
F)acculturation
G)gender
H)race
I)sympathy

Question 9

Knowledge of others,motivation to enhance the quality of communication,and being other-oriented are characteristics of

Accepted Answer

A)  a competent communicator. 
B)  the intercultural process. 
C)  ethnocentrism. 
D)  relational empathy.

Question 10

Individuals from which of the following countries tend to tolerate uncertainty?

Accepted Answer

A)  Germany 
B)  Japan 
C)  Scandinavian countries 
D)  Portugal

Question 11

Match the words below with the definitions. Words are used only once.
-The process of acquiring new approaches,beliefs,and values through exposure to another culture.

Accepted Answer

A) enculturation 
B) world view 
C) social decentring 
D) empathy 
E) third culture
F)acculturation
G)gender
H)race
I)sympathy

Question 12

To make our message more understandable or to accomplish our goals more effectively,we

Accepted Answer

A)  adapt our communication to the other person. 
B)  rely on our partner to convey their understanding to us. 
C)  need to speak slowly and louder to individuals from other cultures. 
D)  need to use simple words and short sentences.

Question 13

Which is NOT a strategy to help you improve your acceptance and appreciation of others who are different from you?

Accepted Answer

A)  tolerate ambiguity 
B)  adapt predictively 
C)  develop mindfulness 
D)  avoid negative judgments

Question 14

People from cultures with a greater tolerance for uncertainty are likely to have

Accepted Answer

A)  relaxed, informal expectations for others. 
B)  rigid rules for behaviour. 
C)  elaborate codes of conduct. 
D)  a need to feel secure.

Question 15

The term ethnicity can be defined as

Accepted Answer

A)  the genetically transmitted physical characteristics of a group of people. 
B)  a social classification based on a variety of factors, such as nationality, religion, language, and ancestral heritage. 
C)  group membership. 
D)  the grouping of people based on their nationality, common history, or geographical location.

Question 16

Enhancing your ________ another culture is based on the notion that knowing more can help reduce intercultural communication problems.

Accepted Answer

A)  skill in 
B)  motivation toward 
C)  knowledge of 
D)  exposure to

Question 17

To overcome the assuming similarity barrier to effective intercultural communication,we can

Accepted Answer

A)  tell people what we're like and then compare differences. 
B)  explore their background and cultural values before we determine our commonalities. 
C)  read about other cultures. 
D)  focus on our differences.

Question 18

Individualistic cultures tend to

Accepted Answer

A)  be more tightly knit socially than collectivistic cultures. 
B)  be more loosely knit socially than collectivistic cultures. 
C)  emphasize cooperation. 
D)  emphasize loyalty to the community.

Question 19

We need to tolerate ambiguity in intercultural communication because

Accepted Answer

A)  individuals from that culture will be more tolerant. 
B)  communicating with someone from another culture produces uncertainty. 
C)  most of our communication is ambiguous. 
D)  different cultures have no similarities.

Question 20

When you experience culture shock,you might feel all of the following EXCEPT

Accepted Answer

A)  a sense of confusion. 
B)  anxiety. 
C)  stress. 
D)  unreasonable exultation.

Exam 4: Interpersonal Communication and Diversity: Adapting to Others

In most situations,prejudging someone before you know all the facts

What are the barriers to intercultural communication and how can they affect communication?

Match the words below with the definitions. Words are used only once. -Process of developing an emotional reaction that is similar to the reaction being experienced by another person.

Social institutions,aesthetics,and language are all things that are included in

The main difference between social decentring and empathy is

Androgynous is defined as having

North Americans tend to value while Asians tend to value .

Match the words below with the definitions. Words are used only once. -A cognitive process in which we take into account another person's thoughts,feelings,values,background,and perspective.

Knowledge of others,motivation to enhance the quality of communication,and being other-oriented are characteristics of

Individuals from which of the following countries tend to tolerate uncertainty?

Match the words below with the definitions. Words are used only once. -The process of acquiring new approaches,beliefs,and values through exposure to another culture.

To make our message more understandable or to accomplish our goals more effectively,we

Which is NOT a strategy to help you improve your acceptance and appreciation of others who are different from you?

People from cultures with a greater tolerance for uncertainty are likely to have

The term ethnicity can be defined as

Enhancing your ________ another culture is based on the notion that knowing more can help reduce intercultural communication problems.

To overcome the assuming similarity barrier to effective intercultural communication,we can

Individualistic cultures tend to

We need to tolerate ambiguity in intercultural communication because

When you experience culture shock,you might feel all of the following EXCEPT