Question 1

Bob and Jenna are having a conversation about housework."You're always such a big help around the house," Jenna hisses,sarcasm dripping from every word.This is an example of

Accepted Answer

A)  the content of a communication message. 
B)  the relationship dimension of a communication message. 
C)  metacommunication. 
D)  implicit communication rules.

Question 2

It is difficult to communicate effectively when

Accepted Answer

A)  we focus on our partner. 
B)  we are motivated. 
C)  we focus exclusively on ourselves. 
D)  we use our knowledge and skill.

Question 3

Being "skilled" in interpersonal communication refers to

Accepted Answer

A)  learning principles, concepts and ideas of effective communication. 
B)  translating knowledge about communication into action. 
C)  selecting the right behaviour for the situation. 
D)  using decentring to develop empathy for your partner.

Question 4

Match the approaches to improve interpersonal communication with the definitions.
-Focus on others rather than only on your needs.

Accepted Answer

A) Become knowledgeable 
B) Become skilled 
C) Become motivated 
D) Become adaptable 
E) Become ethical
F)Become other-oriented

Question 5

The type of communication that occurs when one person communicates the same message to many people at once,but the creator of the message is not physically present is called

Accepted Answer

A)  intrapersonal communication. 
B)  interpersonal communication. 
C)  impersonal communication. 
D)  mass communication.

Question 6

According to the transactional model,interpersonal communication is defined as

Accepted Answer

A)  the process of acting upon information. 
B)  the process of making sense out of the world. 
C)  simultaneous interaction and the coordinated management of meaning through episodes. 
D)  the receiver of the message responds to the source through feedback.

Question 7

A relationship formed through electronically mediated communication that becomes more personal and intense than an equivalent face-to-face relationship is called

Accepted Answer

A)  a hyperpersonal relationship. 
B)  an ultrapersonal relationship. 
C)  an impersonal relationship. 
D)  an intrapersonal relationship.

Question 8

Metacommunication is defined as

Accepted Answer

A)  verbal or nonverbal communication about communication. 
B)  communication at the level of emotion. 
C)  communication at the level of content. 
D)  nonverbal communication codes that contradict verbal communication.

Question 9

The helical model suggests that

Accepted Answer

A)  interpersonal communication never loops back on itself. 
B)  interpersonal communication is a series of loops moving back through old territory. 
C)  interpersonal communication is a closed system. 
D)  interpersonal communication loops through various contexts.

Question 10

________ is anything that interferes with a message and keeps it from being understood and achieving its intended effect.

Accepted Answer

A)  Noise 
B)  A channel 
C)  A signal 
D)  Understanding

Question 11

Which of the follow statements does NOT describe social learning theory?

Accepted Answer

A)  How we behave is dependent on our genetic makeup. 
B)  We can learn how to adjust our behaviour toward others. 
C)  People can learn to enhance their communication competence. 
D)  We can't blame biology for all aspects of our behaviour.

Question 12

Which of the following has NOT been identified as one of the most important communication rules?

Accepted Answer

A)  Partners should not criticize each other publicly. 
B)  Partners should look each other in the eye during conversation. 
C)  Partners should always say exactly what is on their minds. 
D)  Partners should respect each other's privacy.

Question 13

What is the definition of interpersonal communication?

Accepted Answer

A)  It is a distinctive, transactional form of human communication involving mutual influence, usually for the purpose of managing relationships. 
B)  It involves treating people as objects, responding to roles rather than the person, and distinctive conversations. 
C)  It is a mechanical, transactional form of human communication, where each person has a role to perform. 
D)  It involves communicating with someone you care about, communicating in an I-It relationship, and treating people as individuals.

Question 14

"If communication can fail,it will." This illustrates the principle that

Accepted Answer

A)  interpersonal communication is complicated. 
B)  interpersonal communication is governed by rules. 
C)  interpersonal communication is irreversible. 
D)  interpersonal communication involves both content and relationship dimensions.

Question 15

How does electronically mediated communication differ from face-to-face communication?

Accepted Answer

The answer of How does electronically mediated communication differ from...

Question 16

What makes interpersonal communication inescapable?

Accepted Answer

The answer of What makes interpersonal communication inescapable?...

Question 17

Match the approaches to improve interpersonal communication with the definitions.
-Select the right behaviour,one size does not fit all.

Accepted Answer

A) Become knowledgeable 
B) Become skilled 
C) Become motivated 
D) Become adaptable 
E) Become ethical
F)Become other-oriented

Question 18

Learning how to understand and improve interpersonal communication can

Accepted Answer

A)  ensure that you avoid all family conflicts. 
B)  guarantee that your relationships with family members will be perfect. 
C)  limit your options to problem solve. 
D)  help you develop creative and constructive solutions to family conflict.

Question 19

What are the main differences between other-oriented and self-focused communicators?

Accepted Answer

The answer of What are the main differences between other-oriented...

Question 20

The social information-processing theory explains how

Accepted Answer

A)  information about society is conveyed to the public by the mass media. 
B)  family members convey essential information to one another through email. 
C)  information about social groups learned over the Internet is used to form opinions that affect communication with those groups. 
D)  we can develop quality relationships with others via email and other electronic means.

Exam 1: Introduction to Interpersonal Communication